February 2013
2-580
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Fax job limit has been
reached. Power off
then on and notify
system administrator
20-565-00 All jobs IDs allocated can-
not create any more
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled
Fax line 1 is unavail-
able. Call for assis-
tance.
20-595-00 Fax service Error. Fax
line 1 is unavailable
Fax line 1 is unavailable.
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-331-00, 20-338-
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1
Fault RAP
Fax line 1 is unavail-
able. Check line con-
nection or notify your
system administrator
20-562-00 No communication on
Fax line 1
User intervention is required to
check the external phone line
connection. Fax and LAN Fax
are disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-331-00, 20-338-
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1
Fault RAP
Fax line 2 is unavail-
able. Check line con-
nection or notify your
system administrator
20-563-00 No communication on
Fax line 2
User intervention is required to
check the external phone line
connection. Fax and LAN Fax
are disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-332-00, 20-340-
00 Fax Network Line 2 Fault
RAP
Fax line 2 is unavail-
able. Fax line 1 is still
available.
20-572-00 Fax service error. Fax line
2 is unavailable
Switch the machine off then on,
GP 14. Fax and LAN Fax are
degraded. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-332-00, 20-340-
00 Fax Network Line 2 Fault
RAP
Fax line 2 is unavail-
able. Notify your sys-
tem administrator
03-548-00 Extended Fax not
detected/confirmed
Check Fax line connection
Table 1 Status messages - to F
UI Message
Status
Code Reason for Message Reference / Action
Fax line 2 is unavail-
able. Notify your sys-
tem administrator
20-550-00 Extended Fax card failure
detected
Switch the machine off then on,
GP 14. Fax service can con
-
tinue from line 1. Printing and
other machine services are
available
Fax memory error.
Power off then on and
notify system adminis
-
trator
03-549-00 Fax POST failure status. Switch the machine off then on,
GP 14.
Fax memory error.
Power off then on and
notify system adminis
-
trator
20-556-00 Fax service error. Reset
Fax service
Fax and LAN Fax are disabled.
Switch the machine off then on,
GP 14. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-331-00, 20-338-
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1
Fault RAP
Fax memory error.
Power off then on and
notify system adminis
-
trator
20-558-00 Fax memory error Fax and LAN Fax are disabled.
Switch the machine off then on,
GP 14. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-322-00 Non-
Volatile Device not Installed
RAP
Fax memory error.
Power off then on and
notify system adminis
-
trator
20-559-00 Fax memory error Fax and LAN Fax are disabled.
Switch the machine off then on,
GP 14. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-320-00 Fax
Fault Not Cleared by Reset
RAP
Fax memory error.
Power off then on and
notify system adminis
-
trator
20-570-00 Fax service error Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf
-
fected
Table 1 Status messages - to F
UI Message
Status
Code Reason for Message Reference / Action
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