February 2013
2-581
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Fax memory is low.
Contact your system
administrator
20-546-00 Not enough memory to
use Fax service
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-323-00, 20-324-
00 Fax System Memory Low
RAP
Fax memory is low.
Contact your system
administrator
20-547-00 Fax memory is low User intervention is required to
delete unnecessary mailbox
files or Fax jobs stored for poll
-
ing. FAX and LAN Fax services
are disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-323-00, 20-324-
00 Fax System Memory Low
RAP
Fax memory. Power
off then on and notify
system administrator
20-571-00 Fax service error Fax line 1 is unavailable.
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf
-
fected. If the problem persists,
perform the 20-331-00, 20-338-
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1
Fault RAP
Fax service is unavail-
able. Turn machine off
then on
20-580-00 NVM values supplied by
the Fax are invalid. Fax
NVM data error
No service action required. Fax
and LAN Fax are disabled.
Printing and other machine ser
-
vices are unaffected
Finisher Communica-
tion Error. Check
Cabling. Power Off
then On
12-762-00 Communication failure
between IME and finisher
Switch the machine off then on,
GP 14. Check the finisher com
-
munication harness. If the
problem persists, perform 12-
762-00-110, 12-764-00-110,
12-765-00-110 RAP for LCSS.
12-762-00-171, 12-764-00-
171, 12-765-00-171 RAP for
HVF.
Table 1 Status messages - to F
UI Message
Status
Code Reason for Message Reference / Action
Finisher Communica-
tion Error. Check
Cabling. Power Off
then On
12-764-00 The IME cannot detect a
finisher plugged in
(including catch tray)
Switch the machine off then on,
GP 14. Check the finisher com
-
munication harness. If the
problem persists, perform 12-
762-00-110, 12-764-00-110,
12-765-00-110 RAP for LCSS.
12-762-00-171, 12-764-00-
171, 12-765-00-171 RAP for
HVF
Finisher Front Door
Open
12-564-02 Finisher front door open
(HVF with tri-folder)
Close the finisher front door
Finisher is not
docked. Re-dock fin
-
isher now
12-600-00 The finisher unit (LCSS)
is not correctly docked.
Printing has stopped
Dock the output module. If the
problem persists, perform the
12-310-00-110, 12-312-00-110,
12-313-00-110 RAP
Finisher is not
docked. Re-dock fin
-
isher now
12-600-01 The finisher unit (HVF
without tri-folder) is not
correctly docked. Print
-
ing has stopped
Dock the output module. If the
problem persists, perform the
12-310-00-171, 12-312-00-
171, 12-313-00-171 RAP
Finisher is not
docked. Re-dock fin
-
isher now
12-600-02 The finisher unit (HVF
with tri-folder) is not cor
-
rectly docked. Printing
has stopped.
Dock the output module. If the
problem persists, perform the
12-310-00-171, 12-312-00-
171, 12-313-00-171 RAP
Finisher main tray is
full
12-730-00 The stacker tray is full
(LCSS and HVF)
The middle output bin is full.
This output bin needs to be
unloaded. Printing to this out
-
put bin is disabled.
If the problem persists, perform
the 12-462-00-110 RAP or 12-
460-00-171 to 12-462-00-171
RAP
Finisher main tray is
full
12-730-01 The stacker tray is full
(HVF)
The middle output bin is full.
This output bin needs to be
unloaded. Printing to this out
-
put bin is disabled.
If the problem persists, perform
the 12-460-00-171 to 12-462-
00-171 RAP
Finisher Main Tray is
nearly full
12-734-00 Stacker tray bin nearly full No action necessary
Finisher main tray is
out of service. Power
off then on and notify
system administrator
12-665-00 Bin 1 out of service status
(LCSS)
Perform 12-151-00-110, 12-
152-00-110 RAP
Table 1 Status messages - to F
UI Message
Status
Code Reason for Message Reference / Action
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