February 2013
2-601
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Tray 4 (Bypass) is not
available. Notify your
System Administrator
74-313-00 Tray 4 mechanical fail-
ure
Switch the machine off then
on, GP 14. Print and copy
services can continue from
other trays if the correct
media is available. Refer to
the following, 74-101-00, 74-
160-00 to 74-161-00 Bypass
Tray Mis-Feed RAP, 74-120-
00 Bypass Tray Guides Move
in Run RAP and 74-214-00
Bypass Tray Nudger Failure
RAP
Tray 5 is empty. Add
paper
75-530-00 Tray 5 is out of media Add media. Print and copy
services can continue from
other trays if the correct
media is available. If the
problem persists, perform the
75B RAP
Tray 5 is nearly empty.
Add paper
75-535-00 Tray 5 media low Add media. Print and copy
services can continue from
other trays if the correct
media is available. If the
problem persists, perform the
75B RAP
Tray 5 is not available.
Notify the system admin
-
istrator
75-313-00 Tray 5 mechanical fail-
ure
Tray 5 is not available. Print
and copy services can con
-
tinue from other trays if the
correct media is available. If
the problem persists, perform
the 75-212-00, 75-215-00
Tray 5 Elevate Up Failure
RAP
Tray 5 is not available.
Notify your system
administrator
75-312-00 Tray 5 communications
failure
Switch the machine off, GP
14. Check cabling connec
-
tions. Switch the machine on,
GP 14. Print and copy ser
-
vices can continue from other
trays if the correct media is
available. Refer to 75-312-00
RAP
Tray 5 is open 75-301-00 Tray 5 is open Close tray. Print and copy
services can continue from
other trays if the correct
media is available. Refer to
75A RAP
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
Tray 5 is overloaded.
Remove some paper
75-525-00 Tray 5 is overloaded Remove some media. Print
and copy services can con
-
tinue from other trays if the
correct media is available.
Perform 75-212-00, 75-215-
00 RAP
Tray 5 is unavailable.
Please call for assis
-
tance.
92-536-00 Tray 5 communications
problems (PfpSerialLink
-
Safety)
Switch the machine off then
on, GP 14. Check connection
to printer. If problem per
-
sists, perform the 92-535-00,
92-536-00 RAP. Copying and
printing are not available
Tray 5 is un-docked 75-305-00 Tray 5 is undocked Re-dock tray 5 to the
machine. Print and copy ser
-
vices can continue from other
trays if the correct media is
available. Refer to 75-325-00
RAP
Tray 5 is undocked. 75-305-01 Tray 5 is undocked Re-dock tray 5 to the
machine. Print and copy ser
-
vices can continue from other
trays if the correct media is
available. Refer to 75-325-00
RAP
Tray 5 lifting 75-536-00 Tray 5 is lifting No action required. Print and
copy services can continue
from other trays if the correct
media is available
Tray 5 lowering 75-537-00 Tray 5 is lowering No action required. Print and
copy services can continue
from other trays if the correct
media is available
Tray 6 (inserter) is
empty. Add paper
12-617-00 Tray 6 (Inserter) detects
no paper present
Add paper to tray 6.
If the problem persists, per-
form the 12J-171 RAP
Tray 6 (inserter) is
empty. Load more media
for insertion.
12-731-00 Post process inserter
tray (tray 6) is empty.
Jobs will be held if
inserts are required.
Load more media. If the
problem persists, perform the
12J-171 RAP
Tray 6 (inserter) is
unavailable. Check for
obstructions in the
Inserter.
12-944-00 Inserter capability
degraded
Check for obstructions in the
inserter. If the problem per
-
sists, perform the 12-191-00-
171, 12-193-00-171, 12-194-
00-171, 12-196-00-171 RAP
and 12J-171 RAP
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action