February 2013
2-621
ColorQube® 9303 Family
OF 16
Status Indicator RAPs
Additional LED Checks
If the LED’s remain on or dim then refer to Table 2 for the possible patterns. Perform the rele-
vant service actions. If the fault remains, go to the OF 3 Unresponsive Machine RAP.
ENG_ECM_FPGA_ACCESS_ERROR 418 Switch off, then switch on the machine,
GP 14. If the fault remains, install a new
IME controller PWB, PL 92.10 Item 1.
ENG_ECM_FPGA_VER_MISMATCH 427 Install a new IME controller PWB, PL
92.10 Item 1.
ENG_INIT_FAILED 428 Install a new IME controller PWB, PL
92.10 Item 1.
ENG_IMG_FPGA_VER_MISMATCH 429 Install a new IME controller PWB, PL
92.10 Item 1.
ENG_INT_STORM 431 Switch off, then switch on the machine,
GP 14. If the fault remains, install a new
IME controller PWB, PL 92.10 Item 1.
ENG_SW_FAULT 432 Switch off, then switch on the machine,
GP 14. If the fault remains, install a new
IME controller PWB, PL 92.10 Item 1.
ENG_24V_FAIL 433 Perform the 01-540-00, 01-544-00
+24V, +/-12V, +5V Failure RAP. If the
fault remains, perform the 01H +24V
Distribution RAP.
ENG_DD_LINK_DOWN 434 Perform the following:
1. Check the connection on PJ403
on IME controller PWB and PJ603
on the drum driver PWB.
2. Switch off, then switch on the
machine, GP 14.
3. Install a new drum driver PWB, PL
1.15 Item 4.
ENG_MP_LINK_DOWN 435 Perform the following:
1. Check the connection on PJ402
on IME controller PWB and PJ408
on the media path PWB.
2. Switch off, then switch on the
machine, GP 14.
3. Install a new media path driver
PWB, PL 1.15 Item 5.
ENG_ADC_INT_STORM 437 Go to the 92-541-00 ADC Interrupt
Storm Fault RAP.
ENG_PS_INT_STORM 438 Go to the 92-542-00 PS Interrupt Storm
Fault RAP.
ENG_MU_INT_STORM 439 Go to the 92-543-00, 92-544-00 MU
Interrupt Storm Faults RAP.
ENG_MUID_INT_STORM 441 Go to the 92-543-00, 92-544-00 MU
Interrupt Storm Faults RAP.
ENG_DD_INT_STORM 442 Go to the 92-545-00 DD Interrupt Storm
Fault RAP.
Table 1 POST Hard Fault Codes
Error Code Service action
ENG_MP_INT_STORM 443 Go to the 92-546-00, 92-547-00 MP
Interrupt Storm Faults RAP.
ENG_IMD_INT_STORM 444 Go to the 92-546-00, 92-547-00 MP
Interrupt Storm Faults RAP.
ENG_TTM_INT_STORM 445 Go to the 92-548-00 TTM Interrupt
Storm Fault RAP.
ENG_PFP_INT_STORM 446 Go to the 92-549-00 PFP Interrupt
Storm Fault RAP.
ENG_CIS_INT_STORM 447 Go to the 92-551-00 CIS Interrupt
Storm Fault RAP.
ENG_SBC_INT_STORM 448 Go to the 92-552-00 SBC Interrupt
Storm Fault RAP
POST_24V_FAIL 449 Perform the 01-540-00, 01-544-00
+24V, +/-12V, +5V Failure RAP. If the
fault remains, perform the 01H +24V
Distribution RAP.
Table 2 LED status
UI Screen
CPU error
Red LED
Cable error
Red LED
Engine error
Red LED
Engine OK
Green
Service action
Dark - - - - Go to OF 3 RAP
Splash On dim - - - Perform IME Blink Condi-
tion A
Splash Off On Dim On Dim On Dim Perform IME Blink Condi-
tion A
Splash Off - On Bright On Bright Perform IME Blink Condi-
tion A
Splash Off - Slow blink Fast blink Perform IME Blink Condi-
tion B
Splash Slow blink On Dim On Dim On Dim Perform IME Blink Condi-
tion C
Splash Off On Bright Off Blink Check all communication
PJs on the IME controller
PWB and the links to the
printhead PWB.
Table 1 POST Hard Fault Codes
Error Code Service action