April 2010
1-6
Phaser 3635MFP/WorkCentre 3550
SCP 5, SCP 6
Service Call Procedures
SCP 6 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.
Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:
• Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
• Exercise the machine in all modes, making copies and/or prints from all trays, utilizing the
DADF and the document glass. If a fault message is displayed or some other problem is
evident, go to
SCP 4 Fault Analysis.
• Make a proof copy or print of a customer document.
• If any of the customers selections were changed, return them to the customers preferred
settings. Refer to
GP 4 System Administration Tools.
• Mark off any hardware/software options and modifications installed and/or enabled on the
Tag matrix card.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with machine log book. Discard any pre
-
vious versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Complete the machine service log book.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
Fuser Unit Fuser assem-
bly
The total sides of copies
and prints after the last
HFSI reset.
100k impres-
sions
PL 10.10 Item 1
DADF retard
pad assembly
DADF retard
pad assembly
All documents fed from
the DADF after last HFSI
install.
50k feeds PL 5.30 Item 2
DADF pickup
roll assembly
DADF pickup
roll assembly
All documents fed from
the DADF after last HFSI
install.
80k feeds PL 5.25 Item 2
Table 2 High frequency service items
Item Component Description
The
recommended
life for new
component
installation
Parts list
reference
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