April 2010
3-20
Phaser 3635MFP/WorkCentre 3550
IQ19, IQ20
Image Quality
IQ19 Poor Registration RAP
Use this RAP when the copies are poorly registered.
Ensure the IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. Check that the paper guides in all trays are correctly positioned. Check that the DADF
document guides are correctly positioned.
2. Make a duplex copy from each paper tray.
3. Check the copies. If all the copies have poor side registration, perform the following:
a. Remove the DADF. Check the DADF counterbalances for damage. Install new com-
ponents as necessary, PL 5.10 Item 7 and PL 5.10 Item 8.
b. Adjust the DADF side edge registration. Go to ADJ 5.1 DADF Side Edge Registra-
tion Adjustment.
4. If the copy from a tray is poor, perform the relevant procedure:
• ADJ 8.1 Lead Edge Registration Adjustment.
• ADJ 8.2 Side Edge Registration Adjustment.
IQ20 Skew RAP
Use this RAP when the copies are skewed.
Ensure the IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. Check that the paper guides in all trays are correctly positioned. Check that the DADF
document guides are correctly positioned.
2. Perform the following procedures:
• ADJ 8.1 Lead Edge Registration Adjustment.
• ADJ 8.2 Side Edge Registration Adjustment.
3. If the defect remains, install a new front duplex guide assembly, PL 10.22 Item 15 and a
bypass feed assembly, PL 7.10 Item 29.