EasyManuals Logo

Xerox WorkCentre 3550 Service Manual

Xerox WorkCentre 3550
234 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #164 background imageLoading...
Page #164 background image
April 2010
6-3
Phaser 3635MFP/WorkCentre 3550
GP 1
General Procedures/Information
GP 1 Diagnostics Entry
Purpose
This procedure describes the items that follow:
How to Enter Diagnostics (3635)
How to Enter Diagnostics Mode (3550)
Diagnostic Screen (3635)
Diagnostic Mode Screen (3550)
How to Exit Diagnostics (3635)
How to Exit Diagnostics Mode (3550)
NOTE: When the diagnostic mode is entered, all existing copy jobs are cancelled. If the
machine is networked, the current job will be completed before diagnostic mode is entered. All
scheduled jobs will be held in a queue due to the machine being offline.
Procedure
How to Enter Diagnostics (3635)
1. Switch on the machine.
2. When the machine is in the ready state, press and hold the # key, then press the Log In/
Out key. The Diagnostic Login window will open.
3. Enter the password (default is 1934). Touch the Enter button on the UI.
NOTE: Press the C Key to clear an incorrect entry. Three incorrect entries will cause the
entry screen to lock for three minutes.
4. The Diagnostic Screen (3635) will be displayed.
5. To exit diagnostics, refer to How to Exit Diagnostics (3635).
How to Enter Diagnostics Mode (3550)
1. Switch on the machine.
2. When the machine is in the ready state, press the Menu key to enter the user menu, then
press the # key. The password entry screen is shown.
3. Enter the password using the numeric keypad (default is 1934). Press the OK button.
NOTE: Three incorrect password entries will cancel diagnostics login and return to the
user menu screen. Press the Back button once and start the process again from step 2.
4. The Diagnostic Mode Screen (3550) will be displayed.
5. To exit diagnostics, refer to How to Exit Diagnostics Mode (3550).
Diagnostic Screen (3635)
The Diagnostic screen gives access to the diagnostic menu, refer to Table 1. The diagnostic
routines available are:
Copier Routines:
dC131 NVM Read/Write
dC132 NVM Initialization - Copier
dC305 UI Test
dC330 Component Control Component Control
Network Routines:
dC132 NVM Initialization - Network
Fax Routines:
dC109 Embedded Fax Protocol Report
dC131 NVM Read/Write
dC132 NVM Initialization - Fax Card
dC330 Component Control
Other Routines:
dC001 Reset Auditron Master PIN (3635 only)
dC606 Internal Print Test Patterns (3635 Only)
GP 15 Shading Test
GP 18 Scan Edge (3635 Only)
GP 19 Memory Clear
Set Machine Serial Number
Diagnostic Mode Screen (3550)
The Diagnostic Mode screen gives access to the diagnostic menu, refer to Table 2. The diag-
nostic routines available are:
Machine Diagnostics:
dC305 UI Test
DRAM Test
ROM Test
Network Ping Test
dC612 Print Test Patterns (3550 Only)
GP 15 Shading Test
EDC Mode:
dC131 NVM Read/Write
dC132 NVM Initialization
dC330 Component Control
GP 19 Memory Clear
Set Low Toner Level
Engine Footer
Clear Counter
Set Serial Number
Fax Diagnostics:
dC131 NVM Read/Write - Fax
dC132 NVM Initialization - Fax
dC330 Component Control - Fax
How to Exit Diagnostics (3635)
1. Touch the Exit button to exit from the dC procedures.
2. Touch the Call Closeout button to exit diagnostics.
3. When the Call Closeout window is displayed, the options that follow are available:
Reset Counters. The default is No. If the Yes button is touched, the counters that fol-
low are reset:
Error Messages.
Last 40 Error Messages.

Table of Contents

Other manuals for Xerox WorkCentre 3550

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Xerox WorkCentre 3550 and is the answer not in the manual?

Xerox WorkCentre 3550 Specifications

General IconGeneral
Print technology-
Maximum resolution600 x 600 DPI
Economical printingYes
Duplex printing modeAuto
Warm-up time (from sleep mode)15 s
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)35 ppm
Duplex print speed (black, normal quality, A4/US Letter)17 ppm
Paper input typePaper tray
Total input capacity550 sheets
Total output capacity250 sheets
Total number of input trays1
Maximum number of input trays2
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity60 sheets
Custom media width148 - 210 mm
Custom media length216 - 356 mm
Paper tray media typesHeavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight60 - 105 g/m²
Multi-purpose tray media typesBond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Paper tray media weight (imperial)16 - 28 lbs
Auto Document Feeder (ADF) media weight50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)12 - 28 lbs
Internal memory256 MB
Maximum internal memory512 MB
Sound power level (standby)39 dB
Sound pressure level (printing)55 dB
Maximum duty cycle75000 pages per month
Page description languagesPCL 5e, PCL 6, PostScript 3
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-FiNo
Security algorithms802.1x RADIUS
Mac operating systems supportedMac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)10 s
FaxingMono faxing
Fax memory7 MB
Modem speed33.6 Kbit/s
Fax forwarding toE-mail, FTP, Fax, PC, SMB
Fax coding methodsJBIG, JPEG, MH, MMR (Fax coding method), MR
Product colorBlue, Grey
Market positioningBusiness
Scan toE-mail, FTP, OCR, PC, SMB, USB
Scanner typeADF scanner
Maximum scan area216 x 356 mm
Scan speed (black)26 ppm
Scan speed (color)8 ppm
Image formats supportedJPG
Document formats supportedPDF
Optical scanning resolution300 x 300 DPI
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)60 W
Power consumption (printing)600 W
Power consumption (PowerSave)20 W
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)20 - 80 %
Package depth619 mm
Package width676 mm
Package height696 mm
Package weight29700 g
CertificationUL, CE, FCC
Weight and Dimensions IconWeight and Dimensions
Depth488 mm
Width582 mm
Height553 mm

Related product manuals