April 2010
3-15
Phaser 3635MFP/WorkCentre 3550
IQ11, IQ12
Image Quality
IQ11 Marks on Back of Paper RAP
Use this RAP when the printed sheets have marks on the non-image side of the paper.
Ensure the IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. Check the transfer roll, PL 9.10 Item 2. Clean as required or install a new transfer roll, PL
9.10 Item 2.
2. Check the paper path for dirt and contamination. Clean as required.
3. Check the fuser assembly for contamination. Install new components as necessary, PL
10.10, PL 10.12 and PL 10.15.
IQ12 Poor Fusing RAP
Use this RAP when the image is improperly fused.
Ensure the IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
Perform the following:
1. Examine the fuser assembly PL 10.10. Ensure the thermistor PL 10.12 Item 16 is clean
and in good contact with the fuser.
2. Ensure the machine is being operated in the correct environmental conditions. Refer to
GP 7 Machine Specifications.
3. If the machine has been standing in a low temperature environment for a long time, try to
bring the environment up to a warmer temperature before re-trying the machine.
4. Refer to Wiring Diagram 1. Perform the following:
• Check the wiring between CON2 on the SMPS and the fuser assembly.
• If necessary, install a new SMPS, PL 1.12 Item 3.
5. If necessary, go to the 10-100, 200 Open Fuser Error/Low Heat Error RAP.
To Next Page
Loading...
Need help?
General
Weight and Dimensions
