April 2010
iii
Phaser 3635MFP/WorkCentre 3550
About This Manual,
Introduction
About This Manual
This manual is part of a multinational service documentation system that is structured in the
standard Xerox service manual format.
Organization
The service manual is the document used as the primary information source for repairing and
maintaining this family of products and is available as EDOC on a CDROM, or as a book
-
marked PDF on CDROM. The information within the manual is divided into an introduction and
eight other sections.
Section 1 Service Call Procedures
This section is used to start and complete a service call. The procedures in this section will
either direct you to a Repair Analysis Procedure (RAP), or identify a faulty component or sub
-
assembly.
Section 2 Status Indicator Repair Analysis Procedures
This section contains the Repair Analysis Procedures (RAPs) and checkouts necessary to
diagnose, isolate and repair faults other than image quality faults.
Section 3 Image Quality
This section contains the Image Quality Repair Analysis Procedures (IQ RAPs), checkouts and
setup procedures necessary to diagnose, isolate and repair image quality faults.
Section 4 Repairs/Adjustments
This section contains the instructions for removal, replacement, and adjustment of parts within
the machine.
Section 5 Parts List
This section contains the detailed and illustrated spare parts list. Any part that is spared or that
must be removed to access a spared part is illustrated.
Section 6 General Procedures / Information
This section contains all other procedures, product specifications and general information.
Section 7 Wiring Data
This section contains the wiring diagrams.
Section 8 Accessories
This section contains details of any accessories that the machine may have.
Publication Comments Sheet
A Publication Comment Sheet is provided at the end of the PDF on CDROM.
Component Names
Some plastic components have the manufactures component name molded on them. These
component names have not been used in this manual.
Change History
This page gives information on major changes to the service manual. Go to July 2010.
July 2010
The WorkCentre 3550 has been introduced. This is a variation of the Phaser 3635. Throughout
this manual, procedures and parts that are unique to either the Phaser 3635 family or the
WorkCentre 3550 family will be designated 3635 or 3550.
Additional procedures:
• Change history page
• RAP 16-760 System Initialisation
• RAP OF8 Format Hard Disk Drive (3635)
• RAP OF9 USB Thumb Drive Fault RAP
• RAP IQ20 Skew
• REP 2.3 User Interface Assembly (3550)
• REP 14.3 Scanner Components (3550)
• GP 19 Memory Clear
Updated procedures:
•SCP 5
•SCP 7
• RAP 01-100 Door Open
• RAP 01A Power Failure
• RAP 03-200,210, 220, 230, 230,240, 250 MSOK Faults
• RAP 03-300,310, 320, 230, 330,340, OSOK, FEK and PEK Faults
• RAP 03-410, 411, 412 Tray 1 Paper Information Mismatch
• RAP 03-420, 421, 422 Tray 2 Paper Information Mismatch
• RAP 03-450 Bypass Tray Paper Information Mismatch
• RAP 03-510, 520, 558, 559 Foreign Device Interface Fault
• RAP 03-600 Memory Failure
• RAP 03-900 Main PWB to GUI Communications Fault
• RAP 03-940 Main PWB to Tray 2 Communications Fault
• RAP 05-100 DADF Paper Jam 1
• RAP 05-900 DADF Paper Jam 0
• RAP 06-100, 06-200 LSU Error
• RAP 07-130 Jam 0 From Tray 1
• RAP 07-210 Paper Empty at Tray 2
• RAP 07-230 Jam 0 From Tray 2
• RAP 07-500 Paper Empty at Bypass Tray
• RAP 07-530 Jam 0 From the Bypass Tray
• RAP 08-100 Registration Jam 1
• RAP 08-500 Exit Jam 2
• RAP 08-600 Bottom Duplex Jam 0
• RAP 08-610 Top Duplex Jam 1
• RAP 08-700 Out Bin Full
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