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Xerox WorkCentre 3550 Service Manual

Xerox WorkCentre 3550
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April 2010
1-5
Phaser 3635MFP/WorkCentre 3550
SCP 4, SCP 5
Service Call Procedures
Power Failure
If the machine fails to switch on, go to the 01A Power Failure RAP.
Stapler Faults
If the machine has a stapler fault, go to the OF5 Stapler Fault RAP.
UI Faults
If the machine is on but the UI is blank, go to the OF2 UI, Touch Screen Error RAP.
Unusual Noise
If the machine is making an unusual noise, go to the OF1 Audible Noise RAP.
USB Thumb Drive Faults
If the machine does not recognize that a USB thumb drive is inserted, go to the 02-100, 200
USB Faults RAP.
Additional Information
If necessary, refer to the following general procedures and information:
GP 1 Diagnostics Entry
GP 2 Fault Codes and History Files
GP 3 Machine Status
GP 4 System Administration Tools
GP 5 Reports
GP 6 Firmware Upgrade
GP 7 Machine Specifications
GP 8 DADF Document Feeding Specifications
GP 9 Paper and Media Specifications
GP 10 General Disassembly Precautions
GP 11 Service Information
GP 12 User Interface Tests Description
GP 13 Installation Space Requirements
GP 14 Glossary of Terms, Acronyms and Abbreviations
GP 15 Shading Test
GP 16 High Frequency Service Items
GP 17 Restriction of Hazardous Substances (RoHS)
GP 18 Scan Edge (3635 Only)
GP 19 Memory Clear
SCP 5 Subsystem Maintenance
Subsystem Maintenance contains information regarding the component life of the machine.
Procedure
Go to the relevant procedure:
Component Life
HFSI
Component Life
The design life of the major components are shown in Table 1. Environmental conditions and
actual use will vary these factors. The component life shown in Table 1 is for reference only.
HFSI
The High Frequency Service Items are shown in Table 2. To change or record HFSI settings,
refer to GP 16 High Frequency Service Items.
Table 1 Component life expectancies
Part Component life Parts list reference
DADF retard pad assembly 50k feeds PL 5.30 Item 2
DADF pickup roll assembly 80k feeds PL 5.25 Item 2
Tray 1 pickup roll assembly 150k feeds PL 10.22 Item 14
Tray 2 pickup roll assembly 150k feeds PL 8.17 Item 31
Transfer roll 100k prints PL 9.10 Item 2
Fuser assembly 100k prints PL 10.10 Item 1
3635 only. Starter print cartridge
Print cartridge
5K prints
10K prints
PL 9.10 Item 1
3550 only. Starter print cartridge
Print cartridge
5K prints
11K prints
PL 9.10 Item 1
Table 2 High frequency service items
Item Component Description
The
recommended
life for new
component
installation
Parts list
reference
Tray 1 Pickup
Roll
Tray 1 pickup
roll assembly
All sheets fed from tray 1
after last HFSI install.
150k feeds PL 10.22 Item 14
Tray 2 Pickup
Roll
Tray 2 pickup
roll assembly
All sheets fed from tray 2
after last HFSI install.
150k feeds PL 8.17 Item 31
Bypass
Pickup Roll
Bypass tray
pickup rubber
All sheets fed from the
bypass tray after last
HFSI reset.
150k feeds PL 7.10 Item 26
Transfer Roll Transfer roll The total sides of copies
and prints after the last
HFSI reset.
100k impres-
sions
PL 9.10 Item 2

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Xerox WorkCentre 3550 Specifications

General IconGeneral
Print technology-
Maximum resolution600 x 600 DPI
Economical printingYes
Duplex printing modeAuto
Warm-up time (from sleep mode)15 s
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)35 ppm
Duplex print speed (black, normal quality, A4/US Letter)17 ppm
Paper input typePaper tray
Total input capacity550 sheets
Total output capacity250 sheets
Total number of input trays1
Maximum number of input trays2
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity60 sheets
Custom media width148 - 210 mm
Custom media length216 - 356 mm
Paper tray media typesHeavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight60 - 105 g/m²
Multi-purpose tray media typesBond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Paper tray media weight (imperial)16 - 28 lbs
Auto Document Feeder (ADF) media weight50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)12 - 28 lbs
Internal memory256 MB
Maximum internal memory512 MB
Sound power level (standby)39 dB
Sound pressure level (printing)55 dB
Maximum duty cycle75000 pages per month
Page description languagesPCL 5e, PCL 6, PostScript 3
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-FiNo
Security algorithms802.1x RADIUS
Mac operating systems supportedMac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)10 s
FaxingMono faxing
Fax memory7 MB
Modem speed33.6 Kbit/s
Fax forwarding toE-mail, FTP, Fax, PC, SMB
Fax coding methodsJBIG, JPEG, MH, MMR (Fax coding method), MR
Product colorBlue, Grey
Market positioningBusiness
Scan toE-mail, FTP, OCR, PC, SMB, USB
Scanner typeADF scanner
Maximum scan area216 x 356 mm
Scan speed (black)26 ppm
Scan speed (color)8 ppm
Image formats supportedJPG
Document formats supportedPDF
Optical scanning resolution300 x 300 DPI
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)60 W
Power consumption (printing)600 W
Power consumption (PowerSave)20 W
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)20 - 80 %
Package depth619 mm
Package width676 mm
Package height696 mm
Package weight29700 g
CertificationUL, CE, FCC
Weight and Dimensions IconWeight and Dimensions
Depth488 mm
Width582 mm
Height553 mm

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