April 2010
iv
Phaser 3635MFP/WorkCentre 3550
Introduction
• RAP 09-550, 820, 830 Print Cartridge Communication Error
• RAP 10-100, 200 Open Fuser Error/Low Heat Error
• RAP 10-300 Over Heat Error
• RAP 14-100 CCD Lock
• RAP 15-100 to 15-830 Scan to E-mail Faults
• RAP 17-100 to 610 Network Controller Faults
• RAP 17-700 to 810 Server Error
• RAP 17-900802.1X Authentication Error
• RAP 20-1000 to 20-900 Fax Faults
• RAP 20A Fax Faults Without a Code
• RAP OF1 Audible Noise
• RAP OF2 UI, Touch Screen Error
• RAP OF3 Air Systems
• RAP OF7 Main PWB Check
• RAP IQ2 Blank Copies
• RAP IQ3 Black Copies or Prints
• RAP IQ4 Blurred Image From the Scanner
• RAP IQ5 Vertical Black Lines or Bands
• RAP IQ7 Light Image
• RAP IQ8 Dark Image
• RAP IQ15 Different Image Density (Left and Right)
• REP 1.1 SMPS
• REP 1.2 SMPS
• REP 1.2 SMPS
• REP 2.1 User Interface Assembly (3635)
• REP 2.2 UI PWB and Touch Screen (3635)
• REP 3.1 Main PWB
• REP3.2 USB host PWB and Harness
• REP 4.1 Main BLDC Motor
• REP 4.1 Main BLDC Motor
• REP 5.2 DADF Lift Solenoid
• REP 5.4 DADF Transport Assembly and DADF Feed Assembly
• REP 5.5 DADF Drive Assembly
• REP 5.6 DADF Paper Length Sensor
• REP 6.1 LSU
• REP 6.2 LSU Interlock Switch
• REP 7.1 Bypass Feed Assembly
• REP 7.2 Registration Solenoid and Tray 1 Pickup Solenoid
• REP 7.5 Bypass Paper Empty Sensor
• REP 9.1 CRUM PWB
• REP 10.3 Front Duplex Guide Assembly
• REP 10.4 Exit Roll and Exit Idler Assemblies
• REP 10.5 Fuser Terminal
• REP 14.1 Scanner Assembly
• REP 28.1 External Covers
• REP 28.2 Outbin Assembly
• REP 28.3 Front Mid Cover
• ADJ 5.1 DADF Side Edge Registration Adjustment
• ADJ 8.1 Lead Edge Registration Adjustment
• ADJ 8.2 Side Edge Registration Adjustment
• GP 1 Diagnostics Entry
• GP 2 Fault Codes and History Files
• GP 3 Machine Status
• GP 4 System Administration Tools
• GP 5 Reports
• GP 6 Firmware Upgrade
• GP 7 Machine Specifications
• GP 11 Service Information
• GP 12 User Interface Tests Description
• GP 13 Installation Space Requirements
• GP 15 Shading Test
• GP 16 High Frequency Service Items
• dC109 Embedded Fax Protocol Report
• dC131 NVM Read/Write
• dC132 NVM Initialization
• dC305 UI Test
• dC330 Component Control
• dC612 Print Test Patterns
The following bulletins, ETI and TIPs are included
• Bulletin T7161 Phaser 3635 MFP/S Phaser 3635 MFP/X Fuser
• 958794 3635 Fails to print fax, fails to print internal report
• 847375 Machine locks up when sending multiple faxes
• 921459 Fax not dialing, speed dial numbers not dialing
• 953563 Machine jams and loses job after clear- not enough memory
• 817931 Continuous rebooting
• 888615 Impossible to delete job
• 834927 Hard drive fault/Corrupted HHD
• 907560 How to reset the machine
• 956868 Communication error
• 894822 Skew from paper trays
• 968629 Frequent jams in duplex mode
• 994831 Duplex jams
• 923144 Morning jams
• 991115 Black copy and print
• 974591 Intermittent blank page
• 909923 Intermittent jam in duplex
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