Xerox WorkCentre 3550 Service Manual

April 2010
6-4
Phaser 3635MFP/WorkCentre 3550
GP 1
General Procedures/Information
– Total Images made after the last service call.
• Reboot copier. The default is Yes. The image processor, IOT, scanner, UI and DADF
are rebooted. Touch the No button if the machine reboot is not needed.
NOTE: If the machine is not rebooted, the exit time from diagnostics is decreased.
4. Touch the Closeout button to complete the exit procedure.
How to Exit Diagnostics Mode (3550)
1. Press the menu button twice to show the Tech Mode screen.
2. Use the arrow buttons to select the Diagnostics Menu and press the OK button.
3. On the diagnostics menu, use the arrow buttons to highlight Exit Diagnostics. Press the
OK button.
4. Highlight Yes and press the OK button to confirm exiting diagnostics.
5. You will be prompted to reboot the machine. Yes is highlighted by default. Press the OK
button and the image processor, IOT, scanner, UI and DADF will be rebooted. Highlight
No and press the OK button if a machine reboot is not required.
Table 1 Diagnostic menu (3635)
1st Level 2nd Level 3rd Level 4th Level
Service Info (GP 11 Service
Information)
HFSI Reset / Edit -
- Software Versions - NOTE: Only the categories for the installed
options are displayed.
- Usage Counters Display Usage Counters Print
- - - Update
- Machine Serial No.: - -
- Images Since Last Call: - -
- Network IP Address: - -
- System Administrator Passcode - -
Fault History Fault Log View Fault Details -
- - Erase History -
- - Order by Time / Order by Code -
- Fault Counters Non Zero Fault Counters / All Fault Counters -
- - Fault Chain 01 Electrical
- - - 02 USB
- - - 03 Run Control
- - - 04 Drives and Fans
- - - 05 DADF
- - - 06 LSU (ROS)
- - - 07 Paper Tray
- - - 08 Paper Feed
- - - 09 Xerography
- - - 10 Fusing
- - - 14 Scanner
- - - 15 Scan to Email
- - - 17 Network
- - - 20 Fax
Diagnostic Routines Copier Routines dC131 NVM Read/Write -
- - dC132 NVM Initialization - Copier All Copier NVM
- - - Machine Variable NVM
- - - SA/KO Dust Off
- - - System Counters Dust Off

Xerox WorkCentre 3550 Specifications

General

Print technology	-
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
Paper input type	Paper tray
Total input capacity	550 sheets
Total output capacity	250 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	60 sheets
Custom media width	148 - 210 mm
Custom media length	216 - 356 mm
Paper tray media types	Heavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Paper tray media weight (imperial)	16 - 28 lbs
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)	16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)	12 - 28 lbs
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	39 dB
Sound pressure level (printing)	55 dB
Maximum duty cycle	75000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	No
Security algorithms	802.1x RADIUS
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Faxing	Mono faxing
Fax memory	7 MB
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, FTP, Fax, PC, SMB
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Product color	Blue, Grey
Market positioning	Business
Scan to	E-mail, FTP, OCR, PC, SMB, USB
Scanner type	ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (black)	26 ppm
Scan speed (color)	8 ppm
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	300 x 300 DPI
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	60 W
Power consumption (printing)	600 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	619 mm
Package width	676 mm
Package height	696 mm
Package weight	29700 g
Certification	UL, CE, FCC

Weight and Dimensions

Depth	488 mm
Width	582 mm
Height	553 mm