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Xerox WorkCentre 3550 Service Manual

Xerox WorkCentre 3550
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April 2010
2-17
Phaser 3635MFP/WorkCentre 3550
05-900
Status Indicator RAPs
05-900 DADF Paper Jam 0 RAP
05-900 The lead edge of the document failed to actuate the registration sensor within the cor-
rect time.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: The door open switch must be actuated to supply +24V to the motors and clutches.
Refer to Wiring Diagram 10. Perform the following:
1. Open the DADF door assembly, PL 5.10 Item 3. Remove all jammed paper.
2. Check the document path for damage or obstructions.
3. Check the pickup roll assembly, PL 5.25 Item 2. If necessary, install a new pickup roll
assembly, PL 5.25 Item 2.
4. Check the retard pad assembly, PL 5.30 Item 2. If necessary, install a new retard pad
assembly, PL 5.30 Item 2.
5. Check that the registration sensor actuator, PL 5.35 Item 10 moves freely and is not dam-
aged.
6. Enter dC330 Component Control code 05-130. Check the registration sensor (Q05-130),
PL 5.35 Item 7.
7. Check the wiring between the registration sensor and CN1 on the DADF PWB. If neces-
sary, install a new registration sensor, PL 5.35 Item 7.
8. Enter dC330 Component Control code 05-201. Check that the DADF scan motor
(MOT05-200), PL 5.40 Item 2 runs.
9. Check the wiring between the DADF scan motor and CN9 on the DADF PWB. If neces-
sary, install a new DADF scan motor, PL 5.40 Item 2.
NOTE: It is not possible to stack component control codes on 3550 machines.
10. 3635 only. Open the DADF door assembly, PL 5.10 Item 3. Manually actuate the DADF
door open sensor, PL 5.40 Item 13. Enter dC330 Component Control code 05-200 to run
the DADF scan motor. While the DADF scan motor runs, stack the code 05-310 to ener-
gize the DADF registration solenoid (SOL05-310). Check that the registration roll, PL 5.35
Item 9 rotates.
11. 3550 only. Open the DADF door assembly, PL 5.10 Item 3. Manually actuate the DADF
door open sensor, PL 5.40 Item 13. Enter dC330 Component Control code 05-310 to
energize the DADF registration solenoid (SOL05-310). To confirm that the solenoid is
functional, listen for a click from the solenoid as it is switched on. Manually actuate the
DADF registration solenoid (SOL05-310), then enter
dC330 Component Control code 05-
200 to run the DADF scan motor and check that the registration roll, PL 5.35 Item 9
rotates.
12. 3635 only. While the DADF scan motor runs, stack the code 05-300 to energize the pick
up solenoid (SOL05-300). Check that the pickup roll,
PL 5.25 Item 2 rotates.
13. 3550 only. Enter dC330 Component Control code 05-30 to energize the pick up solenoid
(SOL05-300). To confirm that the solenoid is functional, listen for a click from the solenoid
as it is switched on. Manually actuate the pick up solenoid (SOL05-300), then enter
dC330 Component Control code 05-201 to run the DADF scan motor and check that the
pickup roll, PL 5.25 Item 2 rotates.
14. Check the wiring between the pick up solenoid and CN7 on the DADF PWB. If necessary,
install a new pick up solenoid, PL 5.40 Item 3.
15. If necessary, install new components:
DADF PWB, PL 5.15 Item 16.
DADF drive assembly, PL 5.40 Item 1.
Document transport assembly, PL 5.35 Item 14.

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Xerox WorkCentre 3550 Specifications

General IconGeneral
Print technology-
Maximum resolution600 x 600 DPI
Economical printingYes
Duplex printing modeAuto
Warm-up time (from sleep mode)15 s
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)35 ppm
Duplex print speed (black, normal quality, A4/US Letter)17 ppm
Paper input typePaper tray
Total input capacity550 sheets
Total output capacity250 sheets
Total number of input trays1
Maximum number of input trays2
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity60 sheets
Custom media width148 - 210 mm
Custom media length216 - 356 mm
Paper tray media typesHeavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight60 - 105 g/m²
Multi-purpose tray media typesBond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 163 g/m²
Paper tray media weight (imperial)16 - 28 lbs
Auto Document Feeder (ADF) media weight50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)12 - 28 lbs
Internal memory256 MB
Maximum internal memory512 MB
Sound power level (standby)39 dB
Sound pressure level (printing)55 dB
Maximum duty cycle75000 pages per month
Page description languagesPCL 5e, PCL 6, PostScript 3
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-FiNo
Security algorithms802.1x RADIUS
Mac operating systems supportedMac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)10 s
FaxingMono faxing
Fax memory7 MB
Modem speed33.6 Kbit/s
Fax forwarding toE-mail, FTP, Fax, PC, SMB
Fax coding methodsJBIG, JPEG, MH, MMR (Fax coding method), MR
Product colorBlue, Grey
Market positioningBusiness
Scan toE-mail, FTP, OCR, PC, SMB, USB
Scanner typeADF scanner
Maximum scan area216 x 356 mm
Scan speed (black)26 ppm
Scan speed (color)8 ppm
Image formats supportedJPG
Document formats supportedPDF
Optical scanning resolution300 x 300 DPI
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)60 W
Power consumption (printing)600 W
Power consumption (PowerSave)20 W
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)20 - 80 %
Package depth619 mm
Package width676 mm
Package height696 mm
Package weight29700 g
CertificationUL, CE, FCC
Weight and Dimensions IconWeight and Dimensions
Depth488 mm
Width582 mm
Height553 mm

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