Zebra ZXP Series 3 Service Manual

94 Zebra ZXP Series 3 Card Printer Service Manual P1061317-002
4: Troubleshooting
Troubleshooting Procedures
Example • Non-printing horizontal lines (white)
There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause:
• The ribbon cartridge may not be correctly positioned.
Solutions:
• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
• Replace ribbon cartridge. Refer to Installing the Ribbon Cartridge on page 66.
Possible Cause:
• The Printhead is dirty.
Solutions:
• Clean the printhead. Refer to Cleaning the Printhead on page 350.
Possible Cause:
• Printhead elements are damaged (e.g., scratched or burnt).
Solutions:
• Call Zebra Customer Service for printhead replacement information; see Appendix
M.
Possible Cause:
• There may e a loose printhead data cable connection.
Solutions:
• Ensure that the cable connection at the printhead is secure. Refer to Printhead
Assembly on page 105.

Zebra ZXP Series 3 Specifications

General

Color	No
Card size	54 x 86 mm
Card types	Magnetic stripe (ISO 7811), PVC, PVC Composite, Smart card
Card feeder	Yes
Print technology	Dye-sublimation
Maximum resolution	300 DPI
Print speed (color)	180 card/h
Print speed (monochrome)	750 card/h
Printing media thickness	762 µm
Duplex print speed (color)	140 card/h
Display	LCD
Certification	FCC, CE, UL, CUL
Product color	Grey, White
Internal memory	32 MB
Built-in barcodes	EAN13, EAN8, Interleaved 2/5, PDF417, UPC-A
Total input capacity	100 sheets
Display number of characters	16
Compatible operating systems	Windows
Storage temperature (T-T)	-5 - 70 °C
Operating temperature (T-T)	15 - 30 °C
Storage relative humidity (H-H)	20 - 70 %
Operating relative humidity (H-H)	20 - 65 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Interface	USB
Optional connectivity	Ethernet, USB 2.0

Weight and Dimensions

Weight	5530 g
Dimensions (WxDxH)	201 x 368 x 309 mm