Zebra ZXP Series 3 Service Manual

88 Zebra ZXP Series 3 Card Printer Service Manual P1061317-002
4: Troubleshooting
Troubleshooting Procedures
4.2 Troubleshooting Procedures
4.2.1 LCD Panel Warnings and Error Messages
The following tables show causes and solutions to symptoms related to improper operation.
Check the table when experiencing any loss of operation or print quality.
Note: If the problem persists, contact Technical Support; see Appendix M.
PANEL WARNINGS (printer will still operate)
Problem / Symptom Description or Cause Possible Solution
Note
CHECKING RIBBON Printer is determining type of ribbon
installed.
No action required -- status message
only.
CLEAN PRINTER Printer cleaning required. Refer to Cleaning the System on
page 191.
CLOSE LID The lid is open. Make sure that the lid is completely
and securely closed.
ENCODING ERROR May be incorrect card type. Check that you are using the correct
magnetic card type (for low or high
coercivity encoding).
FLASH ERROR A flash error occurred. Reset the Printer, and try printing the
card again.
INVALID MAGNETIC DATA The magnetic data may be invalid. Check data format.
READING ERROR A reading error occurred. Reset the Printer, and try printing the
card again.

Zebra ZXP Series 3 Specifications

General

Color	No
Card size	54 x 86 mm
Card types	Magnetic stripe (ISO 7811), PVC, PVC Composite, Smart card
Card feeder	Yes
Print technology	Dye-sublimation
Maximum resolution	300 DPI
Print speed (color)	180 card/h
Print speed (monochrome)	750 card/h
Printing media thickness	762 µm
Duplex print speed (color)	140 card/h
Display	LCD
Certification	FCC, CE, UL, CUL
Product color	Grey, White
Internal memory	32 MB
Built-in barcodes	EAN13, EAN8, Interleaved 2/5, PDF417, UPC-A
Total input capacity	100 sheets
Display number of characters	16
Compatible operating systems	Windows
Storage temperature (T-T)	-5 - 70 °C
Operating temperature (T-T)	15 - 30 °C
Storage relative humidity (H-H)	20 - 70 %
Operating relative humidity (H-H)	20 - 65 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Interface	USB
Optional connectivity	Ethernet, USB 2.0

Weight and Dimensions

Weight	5530 g
Dimensions (WxDxH)	201 x 368 x 309 mm