Zebra ZXP Series 3 - Page 103

4: Troubleshooting
Troubleshooting Procedures
P1061317-002 Zebra ZXP Series 3 Card Printer Service Manual 97
Example • No printing
There is no printing on the card.
Possible Cause:
• The ribbon cartridge may not be installed in the printer.
Solution:
• Ensure that a ribbon cartridge is in the printer. Refer to Installing the Ribbon Cartridge
on page 66.
Possible Cause:
• The cards may not meet specifications. Refer to Specifications on page 6.
Solution:
• Use a different supply of cards.
Possible Cause:
• The cable on printhead may be disconnected.
• The printhead elements may be scratched or burnt.
Solution:
• Call Technical Support for printhead repair or replacement information. Refer to
Appendix M.