Avaya PARTNER Advanced Communications System - Page 388

PARTNER
®
Advanced Communications System Installation, Programming, and Use
11-ii
■ Using the Recall Feature Has No Effect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-15
■ Using the Recall Feature Disconnects Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
Problems with Combination Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
■ Telephone Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
Problems with Tip/Ring Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
■ Tip/Ring Device Does Not Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
■ Tip/Ring Device Does Not Dial Out Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
■ Call Records Wrap on SMDR Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
Problems with the 1600 DSL Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
Problems with Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
■ Display Shows “Backup Failed:Insert Card” at
Idle Extensions 10 and 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
■ Display Shows “Backup Failed:Write Prot” at
Idle Extensions 10 and 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
■ Display Shows “Backup Failed:Check Card”
at Idle Extensions 10 and 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-22
■ Display Shows “Backup Failed:SystemBusy”
at Idle Extensions 10 and 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
Problems with Manual Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
■ Display Shows “Insert Valid Card” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
■ Display Shows “Card is Write Protected” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
■ Display Shows “System Busy” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
■ Display Shows “Backup Failed:Check Card”
in System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-24
■ Display Shows “Backup Failed:SystemBusy”
in System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-24
Problems with System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
■ Display Shows “Insert Valid Card” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
■ Display Shows “Bad File - Try Again” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
■ Display Shows “Empty File” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
■ Display Shows “Incompatible Versions” in
System Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
■ Display Shows “Restore Failed – Try Again” for
Two Seconds in System Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 11-26
■ System Programming Settings
Reverted to Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-26
■ Display Shows “Restore Complete,”
but All Calls Were Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-26