MAINTENANCE & FAULT FINDING
LIST OF ERRORS
he errors persist please contact qualified personnel.
Use this list for quick troubleshooting.
If any of t
Error No.
Error text Action
1: Error HomeSensor or Mo the cassette. Verify that the
correct
Close the cassette and verify that the
head
to check
sensor.
tor Open
controller is set up to the
printer model.
motor can move the print
carrier.
Use the diagnostic function
the home
3: ting ed during a Open while prin The cassette has been open
printing operation.
4 LVDS data not ready send print
ation from the controller to the
grounded cable
r (especially when
t speed.
LVDS is the system used to
inform
print unit. A poorly
may cause this erro
printing fast).
Try lowering the prin
5 ace not done s the
ead.
stmode.
P/H interf The print speed exceed
limitations of the print h
Try lowering the print speed or
enable Fa
6
(Y-offset +
han the supported
Y-offset or
Label too long The total print length
label) is longer t
print length. Use a lower
shorten the label.
7 Still ready after eoc Communication error between
controller and print unit.
8 Event buffer overflow ce ribbon consumption, the
pace in the print
white space can
Redesign label.
To redu
printer stops the ribbon motor if there
is a section of white s
out.
Too many sections of
cause this error.
9 Event data timeout Communication error between
controller and print unit.
10
Event data parity error Communication error between
controller and print unit.
27864 Issue 1January 2008 (215)