MAINTENANCE & FAULT FINDING
Error No.
Error text Action
1002:
Step User Program Not Started
“Step User Program” Step is the
Stepper card located in th
The card contains monito
that initialises the electron
contains a User Program th
the motors and performs th
process. If the step User Pr
not start, th
e printer.
r software
ics. It also
at drives
e print
ogram does
e printer cannot operate.
during an The error sometime occurs
upgrade procedure.
1003: Step Status undefined the print unit is currently
. Possible causes:
hed.
Communication error.
ns screen.
The status of
undetermined
No printer is attac
Damaged firmware.
Check the Versio
1004: Step Programming Cance f the printer unit was
e to an error.
.
or.
re.
the Versions screen.
lled The upgrading o
abandoned du
Possible causes:
Print unit is not attached
Communication err
Damaged firmwa
Check
1005: Main FPGA not Started e firmware in the
started.
ed firmware.
the Versions screen.
A part of th
controller was not
Possible causes:
Failed upgrade.
Damag
Check
1006: Main FPGA still not loade ware in the
tarted.
pgrade.
ed firmware.
Versions screen.
d A part of the firm
controller was not s
Possible causes:
Failed u
Damag
Check the
1007: Main FPGA not loaded A part of the firmware in the
ller was not started.
le causes:
are.
Check the Versions screen.
contro
Possib
Failed upgrade.
Damaged firmw
1021: Burst Done Timeout FPGA related.
1022: Block Function Timeout FPGA related.
1023: Transfer still busy Communication error between
controller and print unit.
(
218) 27864 Issue 1 January 2008
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