GE MEDICAL SYSTEMS 
D
IRECTION 2392751-100, REVISION 3VIVID™ 4 SERVICE MANUAL
Chapter 8 - Replacement Procedures  8-113
Section 8-7
Software Loading
8-7-1 Software Installation/Upgrade Procedure
Note: It is recommended to back-up the archive and the settings as described in the Vivid™ 4 User 
Manual, before commencing software installation (or whenever upgrading the software).
WARNING: Do not attempt to install software that was not designated for your Vivid™ 4 unit. Attempting 
to install un-approved software will cause irreversible damage to hardware and software!
Normally the Vivid™ 4 system is supplied from the manufacturer with the software already installed. In 
some cases, it is necessary to re-install the software (for example, after replacing the Back-end 
Processor) by following the software installation procedure shown in Table 8-4 below.
Table 8-4    Software Installation
Step Expected Result
1 Press the <Eject> button of the CD drive and remove 
any media if present.
The CD drive tray ejects.
2 Insert the CD provided with the software kit, and press 
the <Eject> button again.
The CD drive tray will load the software CD.
3 Hold down the <ON/OFF> button for 5 seconds to 
shutdown the system.
The shutdown options are displayed on-screen.
4 Select Full Shutdown. The system powers down.
5 Hold down the <ON/OFF> button for three seconds. The system powers ON and when system boot-up from the 
CD is complete, the following message is displayed 
prompting you to select the required option:
Select option A) Install Vivid 4 Software.
6 Press <Enter>. The CD begins the software installation process.
A message is displayed on-screen prompting you to press 
<Eject> and remove the CD, then to press <CTRL + ALT 
+ DELETE> to reboot the system.
7 Press <Eject> and remove the CD.
Press <CTRL+ALT+DELETE>.
The system re-boots.
8 Follow the on-screen instructions, clicking OK (or 
Cancel) when prompted.
The machine performs 4 reboots before completing the 
installation. The installation process will take between 
20 and 50 minutes - DO NOT ATTEMPT TO STOP THE 
INSTALLATION BEFORE COMPLETION! 
When the installation process is complete, the system will 
be in regular display mode (Probe Select Screen). 
Note: If this is a new software version, an adhesive Rating 
Plate is supplied with the software CD. Adhere the plate in 
the appropriate position on the metal cover under the 
control console.
Install Vivid 4 Software
Service Tools
Exit without Actions
A.
 
B. 
C.