Control panel message Description Recommended action
4. Verify that the connector CN106 on
the scanner-controller PCA is firmly
seated.
5. Verify that the connector CN109 on
the scanner-controller PCA is firmly
seated. Also verify that the connector
for the scanner-home-position sensor
is firmly seated.
30.1.YY SCANNER FAILURE An error has occurred in the scanner. Use
the following list to identify specific errors:
30.1.1 = The scanner cover is open.
30.1.2 = A jam has occurred in the ADF.
30.1.3 = The ADF could not pick up the
paper.
30.1.6 = An error has occurred at the
scanner fan. (See the separate entry for
this error.)
30.1.7 = A communication error has
occurred in the scanner.
30.1.8 = A scanner-calibration error has
occurred. (See the separate entry for this
error.)
30.1.10 = An error has occurred at the ADF
fan. (See the separate entry for this error.)
30.1.15 = Scanner initialization failed.
30.1.18 = An error occurred on the scanner
PCA.
30.1.19 = An error occurred at the scanner
lamp.
30.1.22 = A fatal hardware error has
occurred in the scanner.
30.1.23 = A scanner-calibration error has
occurred.
30.1.24 = The ADF jam-access door is open.
30.1.25 = A general error has occurred in
the scanner or ADF. This error is most
likely a memory corruption.
30.1.29 = The ADF output bin is full.
30.1.36 = The scanning-firmware upgrade
failed. The MFP automatically tries to
upgrade the firmware again the next time
the MFP is turned on.
1. Turn the MFP off and then on to try to
clear the message.
2. If the message indicates that a jam
has occurred, clear the jam.
3. Verify that the cable between the print
engine and the scanner is securely
connected.
4. Upgrade the firmware.
5. If you are unable to resolve the
problem, replace the scanner
assembly.
40 BAD EIO X TRANSMISSION - To
Continue Touch OK
The connection between the MFP and the
EIO card in the specified slot has been
broken.
Touch OK to clear the error message and
continue printing.
Table 6-1 Control-panel messages (continued)
386 Chapter 6 Problem solving ENWW
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