Juniper EX4600 Series User Manual

CHAPTER 25
Returning Hardware
•
Returning an EX4600 Switch or Component for Repair or Replacement on page 203
•
Locating the Serial Number on an EX4600 Switch or Component on page 203
•
Packing an EX4600 Switch or Component for Shipping on page 206
•
Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches on page 207
Returning an EX4600 Switch or Component for Repair or Replacement
If you need to return an EX4600 switch or component to Juniper Networks for repair or
replacement, follow this procedure:
1. Determine the serial number of the component. For instructions, see “Locating the
Serial Number on an EX4600 Switch or Component” on page 203.
2. Obtain a Return Materials Authorization (RMA) number from the Juniper Technical
Assistance Center (JTAC) as described in “Contacting Customer Support to Obtain
Return Materials Authorization for EX Series Switches” on page 207.
NOTE: Do not return any component to Juniper Networks unless you have
first obtained an RMA number. Juniper Networks reserves the right to
refuse shipments that do not have an RMA. Refused shipments are
returned to the customer through collect freight.
3. Pack the switch or component for shipping as described in “Packing an EX4600 Switch
or Component for Shipping” on page 206.
For more information about return and repair policies, see the customer support page at
http://www.juniper.net/support/guidelines.html .
Related
Documentation
EX4600 Switch Hardware Overview on page 3•
Locating the Serial Number on an EX4600 Switch or Component
If you are returning a switch or component to Juniper Networks for repair or replacement,
you must locate the serial number of the switch or component. You must provide the
203Copyright © 2014, Juniper Networks, Inc.

Juniper EX4600 Series Specifications

General

Product Series	EX4600
10GbE ports	24 or 48
Cooling	Front-to-back or back-to-front airflow
Rack Units	1 U
Virtual Chassis	Up to 10 members
MAC address table size	288, 000 entries
Memory	8 GB DRAM
Layer 3 Routing	Yes
AC Power Input	100-240V AC
Ports	24 or 48 x 10GbE ports
40GbE ports	4
100GbE ports	0
Power Supply	Dual redundant, hot-swappable AC or DC
Jumbo frames	9216 bytes
Operating temperature	0°C to 45°C
Input voltage	100-240 VAC, -40 to -72 VDC
Operating relative humidity	5% to 90% noncondensing
Fans	Redundant
JUNOS OS	Junos OS
Storage	16 GB flash
DC Power Input	-40 to -72 VDC