Related
Documentation
Returning an EX4600 Switch or Component for Repair or Replacement on page 203•
Packing an EX4600 Switch or Component for Shipping
If you are returning an EX4600 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you pack an EX4600 switch or component:
•
Ensure that you have taken the necessary precautions to prevent electrostatic discharge
(ESD) damage. See “Prevention of Electrostatic Discharge Damage” on page 120.
•
Retrieve the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials. See “Contacting Customer Support to Obtain Return Materials Authorization
for EX Series Switches” on page 207.
Ensure that you have the following parts and tools available:
•
ESD grounding strap.
•
Antistatic bag, one for each component.
•
If you are returning the chassis, an appropriate screwdriver for the mounting screws
used on your rack or cabinet.
This topic describes:
•
Packing an EX4600 Switch for Shipping on page 206
•
Packing EX4600 Switch Components for Shipping on page 207
Packing an EX4600 Switch for Shipping
To pack an EX4600 switch for shipping:
1. Power down the switch and remove the power cables. See “Powering Off an EX4600
Switch” on page 163.
2. Remove the cables that connect the EX4600 switch to all external devices.
3. Remove all field-replaceable units (FRUs) from the switch.
4. Have one person support the weight of the switch while another person unscrews
and removes the mounting screws.
5. Remove the switch from the rack or cabinet (see “Chassis Lifting Guidelines for an
EX4600 Switch” on page 105) and place the switch in an antistatic bag.
6. Place the switch in the shipping carton.
7. Place the packing foam on top of and around the switch.
8. If you are returning accessories or FRUs with the switch, pack them as instructed in
“Packing EX4600 Switch Components for Shipping” on page 207.
Copyright © 2014, Juniper Networks, Inc.206
EX4600 Switch Hardware Guide