310 X75HD/X75SD Installation and Operation Manual
Appendix D: Software
Correcting a Failed Upgrade Procedure
A firmware upgrade may fail in the event of a network interruption or
power failure. If one of these events occurs, you will be able to ping the
device, but Multiple Path Converters and Frame Synchronizers will not
be able to discover it.
See the documentation for the specific CCS device whose upgrade has
failed for information on fail-safe mode, and if there are instructions for
putting the device into fail-safe mode, follow them.
After a failed upgrade, some CCS devices will automatically go into a
fail-safe mode where new software can be loaded but other functions
are not enabled. If an upgrade fails, remove and then reapply power to
the CCS device. You can then try the upgrade procedure again.
When you are performing the fail-safe upgrading procedure, check the
readme file to confirm which files are needed. Use care to ensure that
you transfer the correct files to the intended device.
1. Ensure that the CCS device is in fail-safe mode.
2. Change the network addresses on your Multiple Path Converters
and Frame Synchronizers PC to match the default network
addresses.
3. In Multiple Path Converters and Frame Synchronizers’s Build
mode, drag or copy and paste the device’s icon from the Catalog
folder to the Network or Discovery folder.
4. Right click on the device icon and then select Properties.
5. On the Device tab of the Navigation Properties box, press the Set
Default button, and then click Yes .
6. Follow the software upgrade procedure for the device as described
in “Upgrading Module Firmware” on page 304.
7. Return the upgraded device to its normal operating mode, including
returning the fail-safe and Default IP switches to their up position.
For information on doing this, please refer to the device’s
installation and operation manual.
8. Return the PC network settings to their original states. See
“Changing the PC Network Settings” on page 92.
Note
Do not make changes in the
third field (located above and to
the right of the Set Default
button).
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