MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 159Coverage
queue is not counted in the 8-receiver maximum for the group. Because
QCC calls are queued, an operator cannot distinguish a coverage call from
any other type.
NOTE:
A coverage group may not send its calls directly to a QCC on
another system. However, the same result can be achieved in
Release 6.1 or later (Hybrid/PBX mode only) systems by having the
coverage group send calls to a local calling group whose sole
member is a remote QCC or remote Listed Directory Number (LDN)
extension.
■ A calling group can be assigned, through system programming, as a
receiver for up to 30 coverage groups.
When a calling group is programmed as a receiver for a coverage group, a
call to a coverage group member enters the calling group queue and waits
for an available calling group member. When the call rings at an available
member’s telephone, it stops ringing at the sender’s telephone and the
sender’s green LED turns off. Because calling group calls are queued, a
calling group member cannot distinguish a coverage call from any other
type.
Group Coverage by a calling group is used to provide coverage by a voice
messaging system (VMS).
NOTE:
A coverage group may not send its call directly to a calling group on
another system. However, the same result can be achieved in
Release 6.1 or later (Hybrid/PBX mode only) systems by having the
station send calls to a local calling group whose sole member is a
remote calling group extension.
In Release 4.1 and later systems, the system manager can control the
delay before calls are sent from each sender’s extension to Group
Coverage receivers. When Individual and Group Coverage are combined,
the Primary Cover Ring Delay controls the interaction between Group and
Individual Coverage for each extension. Table 4, page 156
, summarizes
the ways that these options work together as well as with fixed systemwide
settings. Further information about interactions between Group and
Individual Coverage is included later in this section, in the topic “Interaction
of Individual and Group Coverage” on page 162.
NOTE:
If a calling group is assigned to take calls for a coverage group, no
other types of receivers—multiline telephones with Group Cover
buttons nor the QCC queue—can be assigned for that coverage
group.
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