MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 318Group Calling
■ Private network calls (Release 6.0 or later systems only)
NOTE:
Dial-in tie trunks, including private tandem tie trunks (Release 6.0 and later
systems, Hybrid/PBX only) cannot be assigned directly to calling groups.
Queue control does not apply to calls received directly on any of the following
facilities:
■ Loop-start lines
■ Ground-start lines/trunks
■ Auto-in tie trunks
■ BRI lines
■ T1 facilities emulating ground-start or loop-start lines
■ PRI facilities programmed for line-appearance routings
In addition, remote-access calls to a calling group, coverage calls directed to a
calling group, overflow calls, and outside calls directed to a calling group through
QCC Position-Busy backup are not eligible for queue control.
Table 23. Eligibility of Calling Group Calls for Queue Control
Call Type Eligible Ineligible
DID trunk (analog or emulated T1)
PRI
Dial-plan routed facility
Line-appearance routed facility
Ground-start line/trunk (analog or emulated T1)
Loop-start line (analog or emulated T1)
Transferred/conferenced from operator or user
extension (any extension except VMI port)
Outside calls transferred from voice messaging
system (integrated or generic port)
Dial 0 and LDN calls directed to a calling group
assigned as the QCC Position-Busy Backup
Auto-in tie trunk
BRI facility
Coverage call
Remote access call
Outside calls delivered to QCC Position Busy
backup group
Calling Group Overflow calls
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