Lucent Technologies MERLIN LEGEND Release 6.1 User Manual

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Issue 1
August 1998
Features
Page 350Hold
Hold
At a Glance
Description
Hold allows a user to leave a call temporarily in order to perform some other
function, such as take another call, look up information, or activate a feature.
When a user, except a QCC operator, puts an outside call on hold, the green LED
next to the line button flashes at a faster rate to distinguish the call from calls put
on hold by other users.
An outside caller on hold hears Music On Hold, if programmed, or silence. If a call
on hold is not picked up within a set length of time, the person who put the call on
hold hears a reminder: a beep for a telephone user, an abbreviated ring for a
Users Affected Telephone users, operators
Reports Affected Operator Information, System Information (
6\V6HWXS)
Modes All
Telephones All
Feature Codes
Hold
Hold Release


System Programming Change hold disconnect interval:
●
/LQHV7UXQNV→More→+ROG'LVFQFW
Enable or disable DLC operator automatic Hold for all DLC
operators:
●
2SHUDWRU→'/&+ROG
Change operator hold timer for all DLC and QCC operators:
●
2SHUDWRU→+ROG7LPHU
Specify whether calls on hold return to QCC queue after
operator hold timer has expired twice:
●
2SHUDWRU→4XHXHG&DOO→+ROG5WUQ
Select automatic Hold or automatic release for all QCC
operators:
●
2SHUDWRU→4XHXHG&DOO→+ROG5HOHDVH
Factory Settings
Hold Disconnect Interval
DLC Operator Automatic
Hold
Operator Hold Timer
Hold Timer for Users
QCC Hold Return
QCC Hold Release
Long (450 ms)
Disabled
60 sec (range 10–255 sec)
60 sec (fixed)
Remain on Hold
Automatic Release

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English