MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 359HotLine
HotLine 24
At a Glance 24
Description 24
In Release 5.0 and later systems, the HotLine feature allows system managers to
program single-line telephone extensions connected to 008 OPT, 012, or
016 (T/R) modules for HotLine operation. When the HotLine feature is
programmed, a user dials an inside or outside telephone number by lifting the
handset of the telephone.
The HotLine feature works in conjunction with Personal Speed Dial programming
(see “Speed Dial” on page 624
) to automatically dial the first programmed
Personal Speed Dial number (code 01) as soon as someone goes off-hook at the
single-line telephone.
This feature is intended to allow easy access to a telephone number in sales,
hotel, and other environments. HotLine extensions, for security reasons, are not
intended to perform any function other than immediate and convenient dialing of a
single telephone or extension number. Because a switchhook flash from a
HotLine extension is not recognized by the system, the Hold, Conference, and
Transfer features are not available.
If the single-line telephone includes a dialpad, a user can dial digits after the call is
connected. This allows the use of an integrated voice response or automated
attendant menu.
The HotLine feature uses the existing Personal Speed Dial code 01 for a single-
line telephone extension. Prior to the assignment of an extension as a HotLine,
the required Personal Speed Dial number can be programmed at the extension or
through centralized telephone programming. After an extension has been
programmed as a HotLine, there is only one opportunity to program a Personal
Speed Dial code at the telephone. For security reasons, any subsequent changes
must be made through centralized telephone programming. No further
programming of any kind can be performed at the telephone.
Users Affected Telephone users
Reports Affected Extension Information
Modes All
Telephones Single-line telephones
System Programming To assign a HotLine extension:
●
([WHQVLRQV→More→More→+RW/LQH→Dial ext. no.
Factory Setting Disabled