Applications
Page I-1
I
MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
I
Applications
This appendix provides an
overview
of the applications that you can connect to
the system or that were available in the past. For complete information about the
use of any application discussed here, refer to the documentation for that product.
The system supports the following applications for enhanced call-handling and
system management capabilities:
■ PassageWay Direct Connection Solution (see page I–6)
■ Standalone voice messaging applications (see “Voice Messaging
Systems” on page I–8.
■ Standalone call accounting and management applications (see “Call
Accounting System” on page I–25, “Call Accounting Terminal” on page
I–28, and “Call Management System” on page I–32)
NOTE:
Call Management System (CMS) is no longer available for sale. The
information included here is intended for existing installations and for
technician reference. However, a newer application, the MERLIN
LEGEND Enhanced Service Center, provides similar capabilities.
■ Standalone telephone facilities and call-response management application
for Windows (Release 4.2 and later systems only, see “MERLIN LEGEND
Reporter” on page I–35)
■ Standalone system management application: System Programming and
Maintenance (SPM) for DOS (see “System Programming and
Maintenance” on page I–41)
■ Standalone automated attendant
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