MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 438Music On Hold
Music On Hold 29
At a Glance 29
Description 29
Music On Hold can provide music or recorded information to an outside or private-
network (Release 6.0 and later systems only) caller when the following features
are used:
■ Conference (while on hold)
■ Group Calling (while waiting in the calling group queue for a busy extension
after listening to the delay announcement)
■ Hold
NOTE:
The music source or recorded announcement device must be connected to
a ground-start or loop-start line/trunk jack programmed for Music On Hold.
If Music On Hold is used without connecting a music source properly, an
outside caller hears nothing.
In addition, Music On Hold can be programmed for the Transfer Audible feature as
an alternative to ringback in the following feature interactions:
■ Camp-On
■ Hold, Transfer, and Conference for single-line telephones
■ Park
■ Transfer
■ Private network calls (Release 6.0 or later systems only)
If transfer audible is programmed, what callers hear is described in Table 30
.
NOTE:
The information in Table 30 is for calls handled by the local MERLIN
LEGEND system. For complete information about the operation of Music
On Hold for private-network calls, refer to the
Network Reference
.
Reports Affected System Information (
6\V6HWXS)
Modes All
Telephones All
System Programming Designate the Music On Hold extension jack:
●
$X[(TXLS→0XVLF2Q+ROG
Maximums 1 Music On Hold extension for each system
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