MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 548Queued Call Console (QCC)
Table 38. Features Available at Call Progress Stages
The 7-line, 24-character display also provides a QCC operator with descriptive
information about incoming and outgoing calls. This information includes the
extension numbers and any programmed labels (such as names), the line/trunk
identifiers, the reasons for call return and redirection, and the number of
unanswered calls waiting in the queue. See “Display” on page 247
for details on
call information displays.
The QCC is automatically assigned the buttons shown in Figure 42 on page 549
.
These assignments cannot be changed or reprogrammed. Each of these buttons
is described following Figure 42
.
Call Progress Feature Displayed Display Appearance
Inactive or inside dial
tone
Group Pickup
Pickup
Loudspeaker Page
Account Code Entry
Follow Me
Cancel Follow Me
3LFNXS*US
3LFNXS
/RXGVSNU3J
$FFRXQW&RGH
)ROORZ 0H
&DQFO)ROORZ
Reached busy
extension
Barge-In
Leave Message
Camp-On
%DUJH,Q
/HDYH0VJ
&DPS2Q
Ringing at, or
connected to,
extension
Barge-In
Leave Message
Camp-On
%DUJH,Q
/HDYH0VJ
&DPS2Q
Connected to an
outside line
Camp-On
Account Code
Follow Me
Cancel Follow Me
&DPS2Q
$FFRXQW&RGH
)ROORZ 0H
&DQFO)ROORZ