Lucent Technologies MERLIN LEGEND Release 6.1 User Manual

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Issue 1
August 1998
Features
Page 607Service Observing
Service Observing 41
At a Glance 41
Description 41
In Release 6.1 and later systems, this feature allows an observer at an MLX
telephone to observe calls at extensions within a Service Observing group.
Observing means that the observer can hear all parties on the call but cannot talk
to them.
NOTE:
Service Observing may be subject to federal, state, or local laws, rules, or
regulations or require the consent of one or both of the call parties. You
must check in your jurisdiction and comply with all applicable laws, rules,
and regulations before using this feature. Failure to comply may result in
severe penalties.
A Service Observing group can consist of any number of extensions on the local
system. It can even include another Service Observer.
Any active call within the Service Observing group can be observed if it meets the
following guidelines:
Users Affected Telephone users
Reports Affected Service Observing, Extension Information
Modes All
Telephones
Service Observer
Extension
Observed Extensions
MLX
All except QCC and CTI Link
Programming Codes
Service Observing
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System Programming
Warning Tone
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MLX Display Labels
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Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English