Lucent Technologies MERLIN LEGEND Release 6.1 User Manual

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Issue 1
August 1998
Features
Page 187CTI (Computer Telephony Integration) Link
CTI (Computer Telephony
Integration) Link
At a Glance
Description
Release 5.0 and later systems support the use of an MLX port as a Computer
Telephony Integration (CTI) link on Hybrid/PBX mode systems. The CTI link
feature allows CTI applications to interact with the MERLIN LEGEND
Communications System over a local area network (LAN). The CTI link is the
system’s hardware and software interface to the Lucent Technologies
PassageWay Telephony Services product, which supports the Windows
®
95,
Windows NT, Windows 3.1, Windows 3.11 for Workgroups, Apple
®
Macintosh
®
OS and UNIX
®
systems platforms on the client side. CTI link circuitry connects to
an MLX port on the system and to a LAN server using Novell NetWare (releases
3.12, 4.1, and 4.11) or Windows NT software.
NOTES:
1. The Apple Macintosh and some of the UNIX client libraries for
Telephony Service do not support MERLIN LEGEND Communications
System private data. They only support standard Telephony Services
Application Programming Interface (TSAPI) call services and events.
For details regarding this issue, see the
PassageWay Telephony
Services Network Manager’s Guide
.
2. In Release 6.0 and later systems (Hybrid/PBX mode only), operation of
LAN clients using PassageWay Telephony Services applications
connected via a CTI link depends on the application implemented and
the type of private trunks that connect the networked communications
systems. These constraints apply only to calls that are carried by these
private network trunks, generally calls from non-local dial plan
Users Affected MLX and analog multiline telephone users at companies with
local area networks (LANs) running Novell NetWare
Reports Affected System Information (
6\V6HWXS), Extension Information
Mode Hybrid/PBX
Telephones MLX telephones and analog multiline telephones
MLX Display Label
&7,/,1.
System Programming First, follow the instructions in the System Manager’s Guide to
busy-out the module for the CTI link. If there is only one MLX
module on the system, you must use System Programming
and Maintenance (SPM) software to program the link. Then,
to assign the CTI link extension:
●
$X[(TXLS→&7,/LQN→Dial extension number

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English