MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 188CTI (Computer Telephony Integration) Link
extensions. For additional information about this operation, see
“Private Network Operation (Release 6.0 and Later Systems Only)” on
page 195. For more information about private networks, see “Uniform
Dial Plan Features” on page 710.
Software using the CTI link can perform the following actions on a user’s
computer:
■ Screen pop
■ Power dial
■ Basic call control
CTI link applications can control functions at extensions with MLX or analog
multiline telephones.
Following are brief descriptions of the platform requirements for a CTI link and the
features listed above. For more detailed information about these features, see the
PassageWay Telephony Services Network Manager’s Guide
.
Platform Requirements
A CTI link requires the following equipment:
■ MERLIN LEGEND Communications System Release 5.0 or later, in
Hybrid/PBX mode
■ An MLX line/trunk or extension module, with a free extension jack (not the
first or fifth or any port programmed as an operator or programming
console), installed in the communications system control unit. The firmware
vintage should be 28 or later,
not including
vintage 29.
NOTE:
If the MLX module for the CTI link is the only MLX module in the
system, SPM software, version 5.15 or later, is also required in order
to program the CTI link.
■ A standalone LAN telephony server with an Intel
®
i386, i486, or Pentium
®
class central processing unit and at least 16 megabytes of RAM. (More
memory may be needed; see the
PassageWay Telephony Services
Network Manager’s Guide
for details.)
NOTE:
For a NetWare version 3.12 installation, additional files must be
obtained from Novell’s web site. For details, see the
PassageWay
Telephony Services Network Manager’s Guide
.
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