MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 103Callback
Callback 3
At a Glance 3
Description 3
Callback provides an easy way to complete calls to busy extensions and, in
Hybrid/PBX mode, to outside numbers when all lines/trunks are busy in the pool
through which calls are made. (See “Line Request” on page 413
for information
about busy lines in Key and Behind Switch modes.)
Two types of Callback can be programmed for an extension:
■ Automatic. Callback is activated automatically whenever the caller
reaches a busy extension or when all lines/trunks in a pool are busy. This
feature is set to On or Off for each extension.
Users Affected Telephone users, DLC operators, data users
Reports Affected Extension Information, Remote Access (DISA) Information,
System Information (
6\V6HWXS)
Modes All
Telephones All except QCC
Programming Codes
Auto on
Auto off
Selective
Feature Codes
Selective
Cancel request
(single-line telephones, data equipment)
MLX Display Label
&EDFN$XWR2Q>&EFN$2Q@
&EDFN$XWR2II>&EFN$2II@
&EDFN6HO>&EFN6@
System Programming Specify the number of rings to the callback originator before
the system cancels a callback request:
●
2SWLRQV→&DOOEDFN
Enable or disable the use of Callback for busy pools for
remote access users:
●
/LQHV7UXQNV→5HPRWH$FFVV→$XWR4XHXLQJ
Maximums
Dialed digits for each
queued call
Queued calls in the system
40
64
Factory Settings
Automatic Callback rings
Automatic Callback
3 before system cancels callback request (range 1–6)
Off