MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 214Direct-Line Console
Hold When programmed systemwide, DLC operator automatic Hold places an
active call on hold when a DLC operator presses another line button. How
Hold works depends on the type of call and its appearance on the
telephone:
â– When one-touch Hold is programmed systemwide and the operator
is active on a Personal Line, pressing an Auto Dial button or DSS
button also puts the call on hold. This prevents accidental
disconnection of callers and speeds call handling. If the operator is
active on an inside call and the call is on hold, the DLC operator
hears an abbreviated ring as a reminder each time the interval
programmed for the operator hold timer (10–255 seconds) expires.
â– If the operator is active on an inside or outside call on an SA button,
pressing an Auto dial button or a DSS button does not place the call
on hold. The user at the extension associated with the Auto Dial or
DSS button hears the manual signaling beep.
â– For Release 6.1 systems (Hybrid/PBX mode only), if, while on an
inside or outside call on an SA button with one-touch Hold enabled,
a DLC operator presses a DSS button for a non-local extension, the
call is not placed on hold, and the extension is not dialed. If,
however, while on an outside call on a Personal Line button with
one-touch Hold enabled, a DLC operator presses a DSS button for a
non-local extension, the call is placed on hold and the non-local
extension is dialed.
Messaging The Send/Remove Message feature is only for operators. It is used by a
DLC operator to turn on the Message LED to indicate a waiting message.
For telephones without a display, Send/Remove Message is the only way
the Message LED can be turned on and off by operators. The
Send/Remove Message button is factory-assigned to analog DLCs on
button 34. The Send/Remove Message button is replaced with line 32
when the system has more than 29 lines. Send/Remove Message can be
assigned to any available button on an analog or MLX DLC.
Multi-Function
Module
An MFM cannot be assigned as a DLC position.
Night Service A Night Service button is assigned only to operators and is used to
activate and deactivate Night Service. It is factory-assigned to analog
DLCs on button 31. On a system with more than 29 lines, the Night
Service button is replaced with line 31. The Night Service button can be
assigned to any available button on an analog or MLX DLC.
Paging A line/trunk jack programmed for Loudspeaker Paging can be assigned to
a button on an analog or MLX DLC for one-touch access. An MLX DLC
operator can also access a loudspeaker paging system by dialing the line
number (801–880) for the line/trunk jack of the loudspeaker system.