MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 220Direct Station Selector
■ Remote access dial code
■ LDN (the extension for the QCC queue)
The use and definition of each DSS button’s LED depend on the local extension
represented by the button and on whether the operator position is used for normal
call handling, calling group or CMS supervisory operation, Extension Status in
Hotel configuration, or message status operation. See “Extension Status” on page
280 and “Group Calling” on page 312 for additional information.
Normal Call-Handling Operation
Normal call-handling operation is active when the position is not in Message
Status or Extension Status operation. The DSS buttons are used for one-touch
dialing of local or non-local extension numbers. When a button for a local or
non-local telephone extension, local or non-local calling group extension, or local
paging group extension is pressed, the extension number is dialed automatically.
In Hybrid/PBX mode, an operator can either select a specific pool by pressing the
DSS button for a local pool dial-out code or dial the local ARS code by pressing
the DSS button for the ARS code. If, before lifting the handset, an operator
presses a DSS button for any of the extensions or codes mentioned above, the
speaker is turned on automatically and an SA or ICOM button is selected.
An operator can also use a DSS button to activate a feature that requires a local
extension number, for example, Barge-In, Conference, Send/Remove Message,
Forward (including Remote Call Forwarding), Follow Me, Leave Message,
Reminder service, and Transfer. To do this, the operator presses the Feature
button, dials the feature code, and then presses the DSS button for the extension
number.
The result of pressing a DSS button while on a call depends on the type of
operator position, the type of button pressed, and whether the system is
programmed for one-touch Hold or one-touch Transfer, as described in Table 10,
page 221 and Table 11, page 222. For a QCC operator position, see Table 12,
page 223.
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