MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 300Forward and Follow Me
In Release 4.0 and prior systems, a call arriving on an SA or ICOM line to a busy
forwarding extension is not forwarded. The caller hears a busy tone.
The Forwarding Delay setting cannot be copied from one extension to another
because it is not associated with a button.
In Release 4.1 and later systems, an SA or ICOM call placed to a forwarding
extension with no available SA or ICOM buttons is forwarded immediately. As a
result, the call may arrive before other forwarded calls that are still ringing
according to a programmed Forward Delay setting.
Forward on Busy (Release 4.1 and later systems only) is automatic and cannot be
changed through programming. It is not activated when the forwarding telephone
is busied-out for maintenance or system programming, or when the forwarding
telephone is unplugged or in extension or system programming mode.
In Release 3.1 and later releases, Remote Call Forwarding checks the
dial-access-to-pools restriction and denies the call if pool access is restricted.
In Release 6.0 and later systems using full or limited Centrex features, outside
calls can be remote call-forwarded to outside telephone numbers. The outside
calls must arrive on analog Centrex loop-start lines (reliable disconnect not
required).
Telephone Differences
In Release 6.0 and later systems, you may activate or deactivate Forward or
Remote Call Forwarding from a local system telephone by first entering your
authorization code. When you hear inside dial tone, press the Feature button and
dial
, or dial or , depending on the type of telephone at the extension
you are using. Activation of the feature using an authorization code follows the
same rules as other activations of Forward. (The sections below provide details.)
You cannot activate Follow Me by using this method, nor can you activate any
other feature at your home extension.
Direct-Line Consoles
A DLC operator can forward calls to extensions and, if allowed through system
programming, to outside telephone numbers. Because outside lines are assigned
as personal line buttons on the console, the ability to forward calls received on
each eligible outside line (excluding loop-start lines with unreliable disconnect on
non-Centrex systems) to an outside number must also be assigned through
system programming; the outside line can be assigned to only one telephone for
each individual line/trunk.
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