MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 307Forward and Follow Me
CTI Link When an MLX extension is programmed as a CTI link (Release 5.0 and
later systems only), forwarding is deactivated for that extension.
In Release 6.0 and later systems, if a PassageWay Telephony Services
client extension with a call on an analog Centrex loop-start line attempts
to conference or to transfer to an extension with Centrex Transfer via
Remote Call Forwarding activated, the call is immediately transferred
without consultation, regardless of the user’s intentions. The originator is
disconnected.
Digital Data Calls Digital communications devices can forward calls by dialing the
associated feature code.
Forward can be activated by video systems that have the ability to dial
strings and feature codes beginning with #. 2B data calls are forwarded
as two 1B data calls. Remote Call Forwarding features are not available
at video system extensions.
Direct Station
Selector
Forward to an extension can be activated by pressing a programmed
Forward button or using the feature code, and then pressing a DSS
button for the destination extension. If you are forwarding to a non-local
extension, dial a pound sign (#) after the non-local extension number.
Follow Me can be activated by using the feature code and pressing a
DSS button corresponding to the local forwarding extension.
A call can be forwarded to a multiline telephone that has a DSS or Auto
Dial button for the originator. When this occurs in Release 2.1 and later
systems, the red LED next to the DSS button or green LED next to the
Auto Dial button does not flash.
Direct Voice Mail In Release 4.0 and later systems, if Forwarding is active and Delayed
Forwarding is not set to 0 rings, pressing the Direct Voice Mail button at
the forwarding extension while a call is ringing on a button causes the call
to go directly to voice mail without being forwarded.
In Release 3.0 and later systems, a call that is made or transferred to an
extension by using Direct Voice Mail is not forwarded or remote
call-forwarded.
Display When an MLX display telephone user forwards calls to an extension, the
display prompts for the extension. After Forward is turned on, the user
sees a confirmation message. A user receiving a forwarded call sees a
message indicating which extension forwarded the call. For an outside
call, pressing More displays the line the call came in on and, if ISDN
calling party identification or Caller ID is available, the caller’s number.
For an inside call, pressing More shows the caller’s name and extension.
When an MLX display telephone user forwards calls to an outside
number, the display prompts for the number. On MLX and analog multiline
telephones, the digits appear on the display as the user dials the number.
An MLX display telephone user receives a feedback message confirming
that his or her calls are now forwarded to an outside number.
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