MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 340Group Calling
Recall/Timed Flash A user who has received an inside calling group call can use Recall.
Remote Access Remote access users cannot log into a calling group but can call into a
calling group regardless of the restrictions applied. When the call rings at
a calling group member’s telephone, it rings as an outside call.
A calling group can be programmed to receive calls from remote access
users to invalid extensions. If a line/trunk is programmed for both remote
access and Group Calling, remote access overrides Group Calling.
In Release 6.0 and later systems, remote access calls to a calling group
are not subject to queue control.
Ringing Options Abbreviated ringing is not operable for calls to a calling group extension
because a calling group member active on a call is considered
unavailable for incoming calls. In Hybrid/PBX mode, calling group
members should program SA buttons for Immediate Ring.
Service Observing In Release 6.1 and later systems, a calling group member that answers a
call can be observed as long as the calling group is not a voice
messaging interface (VMI) calling group. A call coming into a VMI calling
group cannot be observed.
If a delay announcement device answers a call, the call cannot be
observed while it is at the delay announcement device. If a fax extension
has answered a call, the call cannot be observed while it is at the fax
extension.
If a Service Observer is a member of a calling group and is observing a
call, he or she is considered busy for Group Calling.
Signal/Notify A Signaling button cannot be programmed for a calling group.