MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 414Line Request
Mode Differences 27
Hybrid/PBX Mode 27
In Hybrid/PBX mode, Line Request can be used for personal lines or
special-purpose lines (such as WATS) assigned to line buttons on a multiline
telephone. Callback should be used instead of Line Request to complete calls to
busy extensions or to outside numbers when the call is made by using a pool in
which the lines/trunks are busy.
NOTE:
Do not use Callback when your system includes a voice messaging
system.
Key and Behind Switch Modes 27
Line Request works only for outside lines that are assigned to line buttons.
Telephone Differences 27
Queued Call Consoles 27
Line Request cannot be used on QCCs.
Other Multiline Telephones 27
Line Request cannot be used on MLC-5, MDW 9000 cordless, or MDC 9000
cordless/wireless telephones.
Single-Line Telephones 27
Line Request cannot be used on single-line telephones.
Feature Interactions 27
Callback Returning Callback calls cancel Line Request.
Camp-On Returning camped-on calls cancel Line Request.
Park Returning parked calls cancel Line Request.
Pools Line Request cannot be used on a Pool button.
System Access/
Intercom Buttons
Line Request cannot be used for an SA or ICOM button.
Transfer Returning transferred calls cancel Line Request.