MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 470Personal Lines
Caller ID Caller ID information appears on the display of shared personal lines.
Outgoing call information is not displayed.
Calling Restrictions A user with an outward- or toll-restricted extension cannot dial a toll or
outside number on a personal line button unless the number is on an
Allowed List assigned to the extension, nor can the user dial a number on
a Disallowed List.
Call Waiting A user does not hear a call-waiting tone for calls received on a personal
line unless the business subscribes to call-waiting service from the local
telephone company.
Coverage Assigning a sender as the principal user of a personal line specifies that
the calls received on the personal line are sent to the principal user’s
individual and group receivers. A principal user with Remote Call
Forwarding on can forward calls received on the personal line to an
outside number. Calls received on personal line buttons programmed for
No Ring or on senders’ extensions other than the principal user’s are not
eligible for coverage.
If no principal user is assigned and the personal line is shared by other
senders, calls received on the personal line are sent to all available
Individual Coverage receivers for all senders sharing the line and to the
Group Coverage receivers programmed for the sender with the lowest
logical ID.
In Release 2.1 and later systems, a call answered on a personal line
using a Cover button can be picked up by anyone with a button for that
personal line. However, the picked-up call cannot be transferred because
it is still considered to be on hold at the other extension.
Prior to Release 2.1, once a person answers a call received on a personal
line on a Cover button and puts the call on hold, the sender and any other
user who shares the personal line cannot pick up the call by pressing the
personal line button. For proper handling, the receiver should transfer the
call to the sender.
In Release 2.1 and later systems, calls received on personal lines with Do
Not Disturb on go immediately to coverage instead of waiting for the
Coverage Delay Interval.
CTI Link When a call is received on a personal line at an unmonitored DLC, caller
information is passed on to screen-pop-capable destination extension(s)
when the DLC operator conferences or transfers the call.
If a calling group call is delivered to an overflow calling group extension
where no SA buttons are available, it can instead arrive at a personal line
button for that call. In this case, screen pop will not occur at the
destination extension. For this reason, personal line button at overflow
calling group extensions should be set to No Ring so that overflow calls
arrive at SA buttons only.
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