MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 485Pools
Telephone Differences 31
Direct-Line Consoles 31
A Pool button cannot be assigned to a DLC. A DLC operator accesses pools by
dialing the pool dial-out code from an SA button or, on an MLX DLC with a DSS,
by pressing the DSS button associated with the pool dial-out code. Trunks in
pools cannot be assigned as personal lines (assigned to line buttons) on any
telephone except a DLC. In Release 3.1 and later systems, the system manager,
through system programming, must allow the DLC extension to access those pool
dial-out codes that it needs.
In Release 6.0 and later systems, a DLC operator accesses pools of private
trunks in the same way that other users do: by dialing a number in the non-local
dial plan or via an ARS call that the system directs to a networked switch through
private trunks.
Queued Call Consoles 31
A Pool Status button is assigned as a fixed-feature button on a QCC and
provides an operator with the status of all the pools (maximum of 11) including
those for private networked trunks (Release 6.0 and later systems only). The
operator presses the Inspct button followed by the Pool Status button, and the
busy or available status of pools is shown on the display.
Pool buttons cannot be assigned to a QCC, but a QCC operator can use pools to
make outgoing calls by selecting a Call button and dialing the ARS or pool dial-out
code. In Release 3.1 and later systems, the system manager, through system
programming, must allow the QCC extension to access those pool dial-out codes
that it needs. A QCC operator can be assigned to receive calls on lines/trunks
assigned to pools.
Feature Interactions 31
Account Code Entry When Forced Account Code Entry is assigned to an extension and the
user tries to dial an outside call on a Pool button without entering the
account code, the call does not go through.
Alarm A line/trunk jack used for a maintenance alarm cannot be assigned to a
pool.
Auto Dial Pool dial-out codes cannot be programmed on inside Auto Dial buttons. A
pool dial-out code can be programmed on an outside Auto Dial button
when a telephone number is also included. However, depending on the
local telephone company, Pause characters may be required before the
telephone number. Enter Pause characters by pressing the Hold button.
Automatic
Maintenance Busy
To provide optimal performance, Automatic Maintenance Busy should be
enabled when a Hybrid/PBX system includes pools.
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