Lucent Technologies MERLIN LEGEND Release 6.1 User Manual

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Issue 1
August 1998
Features
Page 544Queued Call Console (QCC)
At a Glance - Continued
System Programming
continued
Designate calling group as QCC position-busy backup:
●
2SHUDWRU→4XHXHG&DOO→More→4&&%DFNXS
Specify return ring interval for extended calls:
●
2SHUDWRU→4XHXHG&DOO→5HWXUQ5LQJ
Assign QCC positions for message center operation:
●
2SHUDWRU→4XHXHG&DOO→0VJ&HQWHU
Enable or disable Voice Announce capability for QCCs
(Release 4.0 and later):
●
2SHUDWRU→4XHXHG&DOO→More→9RLFH$QQF
Change Overflow Coverage Number:
●
([WHQVLRQV→More→*US&DOOLQJ→2YHUIORZ
Change LDN extension:
●
6\V5HQXPEHU→6LQJOH→More→/LVW'LUHFW1R
Hardware 008 MLX or 408 GS/LS-MLX module
Maximums
QCC Positions
QCCs for each Module
Position-Busy Backups
4 (8 operators total, including DLCs)
2
1
Factory Settings
Operator Hold Timer
QCC Queue Priority for
Trunks/Call Types
Treatment of Calls to
Invalid Extensions
Destination for Calls to
Invalid Extensions
Call Types
Dial 0
Unassigned DID
Listed Directory Number
Returning Calls
Group Coverage
Elevate Priority
QCC Hold Return
QCC Hold Release
Calls-in-Queue Alert
Queue Over Threshold
Extended Call Completion
Position Busy Backup
QCC Voice Announce
Return Ring Interval
Message center position
Listed Directory Number
60 sec (range 10–255 sec)
4 (range 1–7)
Backup Extension
QCC Queue
Primary system operator
Primary system operator
Primary system operator
Originating operator position (Initiator)
None
0 (no reprioritization) (range 5–30 sec, 0)
Remain on Hold
Automatic Release
Disabled
0 (no alert) (range 1–99 calls, 0)
Automatic
None
Disabled
4 rings (range 1–15 rings)
None
800

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English