MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 643Station Message Detail Recording (SMDR)
Feature Interactions 42
Account Code Entry The account code is printed in the ACCOUNT field of the SMDR record. If
SMDR is set to record outgoing calls only, an account code cannot be
entered on incoming calls. If a remote access barrier code is entered for
an incoming call and then an account code is entered, only the account
code (not the barrier code ID) appears on the report.
Authorization Code If programmed, all outgoing calls over the minimum call length made
using an authorization code are recorded in the SMDR record.
If an account code is not entered, the ACCOUNT field of the SMDR report
contains the authorization code used to obtain calling privileges. If an
account code is entered at any time during a call, the account code is
stored in the SMDR record.
Auto Dial Auto Dial calls to outside numbers are recorded by SMDR following the
same rules that apply to other outside calls.
Automatic Route
Selection
The CALLED NUMBER field of SMDR reports for systems with ARS
shows all digits dialed by the user, including any digits absorbed by the
system and the facility used to make the call. The records do not include
the ARS dial-out code or any digits added by ARS.
Basic Rate Interface The number of a BRI line is shown in the LINE field of the SMDR report.
Call timing begins when an outgoing call is answered. Therefore, calls
that are unanswered at the far end do not have an SMDR call record.
In Release 4.1 and prior systems, call timing for incoming calls begins
when the call is answered. In Release 4.2 and later systems with the Talk
Time option enabled, timing for incoming calls to Auto Login or Auto
Logout calling groups begins when the system detects the call.
Callback and Call
Waiting
SMDR begins measuring the duration of callback calls when the line/trunk
is seized and the system begins dialing the call.
In Release 4.1 and prior systems, call-waiting calls are timed as soon as
the call is answered.
In Release 4.2 and later systems with the Talk Time option enabled,
timing for incoming calls to Auto Login or Auto Logout calling groups
begins when the system detects the call.
Caller ID Calling party numbers for incoming calls (including remote access calls)
received on a facility with Caller ID are recorded in the SMDR report only
if the SMDR report is set for ISDN format.
Camp-On If an incoming call is camped on but is not picked up by the other
extension, the extension of the user who activated Camp-On is shown in
the STN field of the SMDR report. If an incoming call is camped on and
picked up by the destination extension, the destination extension is
shown in the STN field of the SMDR report.
Conference When a conference call includes inside and outside participants, records
are generated only for outside participants. When a call is dropped from a
conference, it is considered complete and is recorded.
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