MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 699Transfer
■ Without Consultation. A transfer without consultation can be made either
to an inside extension or to an outside number. The user initiating the
transfer completes the transfer before the person at the destination
extension or number answers.
NOTE:
QCC system operators ordinarily use the Start and Release buttons
to transfer calls rather than the transfer process described in this
section. For more information, see “Queued Call Console (QCC)” on
page 543.
Disable Transfer on Single-Line Telephones 48
The system manager can disable the ability to transfer calls on single-line
telephones in Release 4.0 and later releases. This is done in centralized
telephone programming by removing all but one SA or ICOM buttons from the
telephones. Any feature that relies on the use of a second dial tone also does not
work on any single-line telephone with transfer disabled. This includes the
Account Code Entry, Pickup, Call Waiting, Conference, Privacy, and Transfer
features.
Considerations and Constraints 48
Calls transferred to outside numbers may vary in transmission quality.
The ability to transfer inside calls to outside numbers cannot be specifically
blocked for an individual extension. However, calling restrictions or Disallowed
Lists can be assigned to individual extensions to prevent outward or toll calls.
When an outside call is transferred to an outside number (trunk-to-trunk transfer),
two outside lines are used for as long as the call is in progress.
When a call is transferred to an outside number, the system does not recognize
the transfer until a dialing time-out occurs. Avoid a delay by dialing
after dialing
the telephone number.
To Next Page
Loading...
Need help?
General
