MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 703Transfer
Caller ID If a call comes in over a line connected to an 800 GS/LS-ID module and
the customer subscribes to Caller ID service (loop-start lines only), when
the call is transferred, the caller’s telephone number is shown on Line 1 of
the first screen. The extension that initiated the transfer is shown on Line
1 of the second screen. (The call must be from an area where call
identification is supported.)
Caller ID information is displayed when a call returns from transfer
because the extension to which the call was transferred is either busy or
not answering.
Call Waiting If a transfer is completed to a busy extension, the destination hears the
call-waiting tone, if programmed, and the caller hears call-waiting
ringback. The call waits in queue until the transfer return time expires.
Calls answered by picking up a call-waiting call cannot be transferred.
Camp-On A transfer can be completed by using the Camp-On feature, whether or
not the destination extension is busy. When the feature is used, the
Camp-On return interval is used instead of the transfer return time. The
Camp-On return interval is normally longer.
A transfer can be camped on to an inside extension only. If a user presses
the programmed Camp-On button or dials the Camp-On feature code
while transferring a call to an outside number, the call to the outside
number is disconnected. The original call remains on hold.
Conference A conference call cannot be transferred. However, a user who starts a
conference sequence can complete it by pressing the Transfer button
and transferring the original call instead of completing the conference.
Similarly, if a transfer originator has one person on hold for transfer and,
after dialing the destination extension or telephone number, decides to
establish a conference call, he or she can press the Conf button to
establish the conference instead of completing the transfer.
Coverage Calls transferred to a sender are eligible for Individual and/or Group
Coverage. However, if the sender is using Coverage On/Off to prevent
calls from going to coverage and does not have an available SA or ICOM
button to receive a transferred call, the sender hears a call-waiting tone,
even if an Individual or Group Coverage receiver is available.
Calls answered on a Primary Cover, Secondary Cover, or Group Cover
button can be transferred using one-touch Transfer or the Transfer
button.
Transfer returns are not eligible for Individual or Group Coverage.
To Next Page
Loading...
Need help?
General
