MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Applications
Page I-13MERLIN MAIL and MERLIN LEGEND Mail
I
Call Answer Service 61
The system’s Call Answer Service allows callers to leave messages or to transfer
to another extension when the extension called is busy or does not answer. When
a message is left, Call Answer Service deposits the message in the subscriber’s
voice mailbox, then lights the message-waiting indicator on the subscriber’s
phone. If the subscriber has Outcalling turned on, the system also places a call to
up to five specified Outcalling numbers.
Bulletin Board mailboxes can be created to contain timely information, such as
current teaching assignments from teachers or professors.
Guest mailboxes can be created for users who do not have their own extensions,
such as temporary workers, contract workers, and consultants. They can receive
messages from subscribers and outside callers, even if they do not have an actual
extension in the system.
In addition to acting as an answering machine, Call Answer enables callers to
perform any of the following actions:
■ Press for the subscriber’s personal operator or the system operator.
■ Transfer to another extension by dialing 7 (or ) before or after leaving a
message.
■ Review and edit messages before depositing them in the voice mailbox.
Voice Mail Service 61
Voice Mail Service lets subscribers do the following:
■ Listen to messages from nonsubscribers and other subscribers.
■ Record their own personal greetings and names.
■ Forward a received message to one or more subscribers, with additional
comments, if desired.
■ Assign their own passwords, which they can change to ensure that
messages are kept confidential.
■ Create a message and send it to one or more subscribers.
■ Choose an extension to be a personal operator that receives calls when a
caller dials
after reaching the subscriber’s mailbox.
■ Designate up to five telephone numbers and/or pager/beepers that are
notified when a new message arrives in the subscriber’s mailbox.
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