MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Applications
Page I-17MERLIN MAIL and MERLIN LEGEND Mail
I
System Programming 61
Complete the following procedures so that MERLIN MAIL or MERLIN LEGEND
Mail VMS can work on your system. Refer to
System Programming
for complete
procedures.
■ Assign all VMS ports to a calling group, set the group type to VMI
Integrated, and set the hunt type to Linear.
■ Program loop-start lines for reliable disconnect.
■ Specify the touch-tone duration and interval between digits in codes sent
between the MERLIN MAIL or MERLIN LEGEND Mail VMS and the
system.
■ Specify the VMS transfer return interval. This is the number of rings before
a call transferred by the MERLIN MAIL or MERLIN LEGEND Mail VMS is
sent to the system operator.
■ Set inside (intercom) dial tone to Outside.
■ Assign Disallowed Lists to each VMI port not used for Outcalling.
■ Assign Facility Restriction Levels to each VMI port.
■ When you use an Automated Attendant only for Night Service:
— If the lines/trunks set for answering by Automated Attendant service
appear at other extensions, set the No Ring option for the other
extensions.
— Specify Immediate Answer (one ring) for the VMI ports.
— Specify the VMS calling group as the Night Service operator.
Transfer If a call received on a line/trunk is transferred to a VMI port, the direct
inside access mode code is sent. The call is treated as a transferred call,
and the caller hears the greeting assigned for callers within the system.
You can program any calling group, calling group member, or extension
as a VMS transfer redirect extension. If the extension is a QCC, the VMS
forwards the transfer redirect call to the QCC as a returning call and
places it in the QCC queue.
If a transferred caller gets no answer and returns to the system operator,
the operator has no indication of the origin of the call.
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