MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Applications
Page I-27Call Accounting System
I
5. If your system is using MERLIN LEGEND Reporter, make sure that the
SMDR Talk Time option is disabled.
6. Run a report to verify that Caller ID information is being processed and
reported in CAS according to your needs and requirements.
Considerations and Constraints 63
You can connect only one CAS device to the system.
The system does not provide Station Message Detail Recording (SMDR) for calls
within the system.
The number of calls about which CAS can store information depends on the
amount of available disk space. In its largest configuration, CAS records data for
up to 5,000 extensions and 15,000 account codes.
MERLIN LEGEND Reporter and Call Accounting System (CAS) should not be
active on the system at the same time. Use MERLIN LEGEND Reporter when you
primarily need to assess facilities and agent performance. CAS is used for costing
purposes.
Feature Interactions 63
Platform Requirements 63
To install CAS Plus V3 with the system, you need a Lucent
Technologies-approved 386 PC, with:
â– 132- or 80-column IBM-compatible graphics parallel printer
â– D8W modular cord and 355AF adapter connecting the SMDR jack on the
system to the COM1 serial port on the PC (CAS Plus V3 only; CAS IS Ill
connects to the COM2 port).
To use CAS for Windows with the system, the following components are
recommended:
â– For a single-site system, an NCR 3315 PC (20-MHz 386) with 6 MB of
RAM and a 120-MB hard disk
â– For a multi-site system, an NCR 3332 PC (66-MHz 486) with 16 MB of
RAM and a 340-MB hard disk
â– VGA color monitor
Account Code Entry CAS uses the account codes, entered by users before or during calls, to
provide reports by account code.
SMDR CAS collects call information from the SMDR output of the system. To
collect Caller ID or ANI information, program SMDR to ISDN format.
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